upGrad Enterprise, the corporate skilling division of the integrated skilling and learning majors has announced an expansion of its leadership team with key appointments of Neeraj Gera in India and Neha Prasad Mullick in North America.
The strategic move comes at a time when the company continues to pursue a stronger market penetration across India, Eastern Europe and North America.
Neeraj brings over 25 years of global experience in business and operational leadership across IT services, GCCs, and tech platform companies. With a proven track record of scaling businesses and driving transformation, he joins upGrad to lead Capability and Delivery for upGrad Enterprise.
Previously, he served as Chief Operating Officer for Genpact’s BFS vertical and as President at TBO.com, where he played a key role in driving international growth and contributing to its unicorn IPO.
Neha has spent over 20 years driving transformation across various industries. She will lead customer success and go-to-market efforts in North America driving product market fit and the evolution of region and industry specific offerings to enable workforce development for upGrad Enterprise’s customers.
In her previous roles, she has spearheaded large-scale transformation programs across the Energy & Utilities, Pharmaceutical, Publishing, and Technology sectors.
Srikanth Iyengar, CEO – upGrad Enterprise, said, “Enterprise revenue from international markets has been steadily growing, driven by organic market expansion and increasing global demand. We are looking to further deepen our presence in the Indian market, and at the same time, double down on our global aspirations.
“We have identified key industry segments to focus on and we expect to build a meaningful presence in these chosen areas within the next 3 to 4 quarters. It’s exciting to see the world’s enthusiasm on GenAI’s potential, its impact on efficiency, revenue growth, and customer engagement.
“As the AI landscape evolves, India HQ-organisations and GCCs have to keep ensuring that their talent is cutting edge and gets more hands-on with its real-world capabilities. Neha and Neeraj each bring extensive global experience in scaling businesses and their expertise will be pivotal as we scale upGrad Enterprise to a new level.
“upGrad Enterprise has focussed on both the non-tech and technology dependent segments to enable organisations with a skilled talent pool. “We have been working very closely with our clients to curate bespoke training and skilling mandates to help address their main talent issues. This has strengthened our positioning as a valued partner to them, and helped increase our wallet share within their spend,” Iyengar added.
Interestingly, in Q3 of the current fiscal, the brand recorded over 80% repeat revenue, reflecting upGrad Enterprise’s high quality of delivery and focus on delivering outcomes successfully.
upGrad Enterprise continues to see strong demand from BFSI and other GCCs followed by IT / ITES and Manufacturing. As it progresses into 2025, the brand aims to double down its growth across India, North America and Eastern Europe.
Neeraj Gera, President – Enterprise Delivery, said, “Education no longer ends with a college degree before landing your first job. In today’s dynamic landscape, professionals will experience multiple career pivots and must continuously upskill.
“I’m thrilled to join upGrad as we strive to make a meaningful impact in upskilling, with a strong focus on pedagogy and learning outcomes,” Gera said.
Neha Prasad Mullick, Vice President – Enterprise Sales, said, “AI has the potential to power sustained differentiation for our customers, however, this requires an empowered and enabled workforce that can capitalize on the rapidly evolving AI landscape.
“With our strong industry partnerships and our experience in driving AI enablement for our customers, upGrad Enterprise is very well placed to be a critical partner in enabling enterprise-wide AI adoption for our customers,” Mullick said.
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