Accessibility Is Still Vital for BusinessesAccessibility Is Still Vital for Businesses

Accessibility helps your company increase revenue, resilience, and customer trust while lowering costs. It does this by helping you win more customers and deepen relationships with ones you already have. Recent actions by the US federal government haven't changed this. Our research shows that:

You Can Still Get in Legal Trouble If Your Experiences Aren't Accessible

There are many laws protecting the rights of people with disabilities in the US and abroad, despite the US federal government's movement away from it. Note that:

If you're a Forrester client and would like to ask me questions or work through your own business case for accessibility, you can set up a conversation with me. You can also follow or connect with me on LinkedIn if you'd like.

A big thank you to my colleagues Christina McAllister and Judy Weader for their input on this post.

— Gina Bhawalkar, Principal Analyst

This article originally appeared on Forrester's Featured Blogs.