Eyad Asmar is an early Foundation Series Cybertruck owner, and after multiple failed attempts to fix his problem-ridden truck, he says he has successfully forced Tesla to repurchase his Cybertruck.
However, rather than taking back his money and running away, Eyad says he will use the cash he received from Tesla to buy an even more expensive Cybertruck model.
Eyad shared his experience on the Cybertruck Owners Only group on Facebook.
Here is what he wrote…
“So Tesla is buying back my Foundation Series Cybertruck.
Long story, but I was able to get them to agree to buy it back without going through the Lemon Law.
Looking to get a replacement.
Would you go with a later VIN Foundation Series Cybertruck (to get all the extras and free lifetime supercharging)
Or,
Go with a 2025 non-Foundation Series Cybertruck and pay for the Cyberwheels, white trim, and whatever other accessories and options are needed.
I believe non-foundation will not get these items that came with the foundation:
- FSD
- Connectivity
- $2500 Voucher
- Mobile Charger
- All-Weather Floor Mats
- Sunshade
- Bed hooks, tie-downs and bottle opener
- Center console tray
- Sub Trunk Dividers
Not sure if I missed anything.”
Naturally, a lot of people were interested to find out how he managed to compel Tesla to buy back his truck, what the issues were, and how much Tesla paid him.
A fellow Cybertruck owner, Jeff Johnson, asks…
“Who did you contact at Tesla to get the buyback approved contractually?”
In response, Eyad writes back…
“I started with my service advisor. He knew and was probably surprised at how patient I was dealing with all the issues.
So I told him I got to the point where I was done playing the guessing game, they basically rebuilt the entire truck at the service center.
He sent an email to the service manager, and it kept going up from there. I wanted to give them a chance to buy it back before I went to a lawyer.
It’s the smart thing to do on their end for two reasons: no attorney fee, and the car won’t be marked as a lemon.”
This is the right thing to do on Tesla’s part. Not only to avoid the attorney fees and other issues, but the customer paid over $100,000 to buy a Cybertruck, and the least the company could do was to make sure the truck worked properly.
Following his explanation, people were also curious about the issues that, despite multiple visits, Tesla couldn’t fix.
Another Cybertruck owner, Michael Goldman, asks…
“Hey, I’m curious as to why they bought it back. What was it in the shop for?”
Eyad responds, saying…
“They couldn’t figure out a fix for the vibration at highway speed. They replaced both drive units, wheel hubs, rotors, and suspension components and still no luck.
The first thing they checked was the tires. They didn’t replace them, but I was told they inspected them (my guess is they checked the foam and probably checked the wheel balance)
The vibration was mainly on the driver's door; the driver's mirror was shaking so severely you couldn’t see anything.”
A truck that violently shakes at highway speeds is definitely a big problem, and it’s good that Tesla removed the vehicle from the road before it caused a major crash.
Now that Tesla has bought back the vehicle, the next question is how much the EV maker paid to repurchase it.
Eyad says Tesla paid him back everything he spent and only deducted 30 cents for every mile he drove his Cybertruck.
He writes…
“I got everything I paid back minus the miles used. From initial deposit to order, payments, payoff, etc. I believe they deducted close to 30 cents per mile for usage.”
That’s only $300 deducted for every 1000 miles he drove his Cybertruck. At around a reasonable 4,000 miles driven, it would suggest that Eyad has only lost $1,200 over the past few months.
Surprisingly, given the soft Cybertruck resale market, Eyad appears to be better off that he ended up with a defective truck. In contrast, people trying to resell their properly working Cybertruck are losing tens of thousands of dollars.
One Cybertruck owner recently asked the community whether he should sell his Cybertruck and lose $30,000 in 6 months or whether he should let the bank repossess the vehicle and ruin his credit score.
Some Cybertruck owners are struggling to get out of their loans; however, Eyad says he has used the money he received from Tesla to order another Cybertruck.
Not only that, given the price cuts over the last few months, Eyad has used the money from selling back his dual-motor Cybertruck to purchase the higher trim tri-motor performance Cybertruck.
He writes…
“I went with the non-Foundation Series tri-motor Cybertruck. The one I ordered is 60k VIN. Hopefully, this will be better than the previous one.”
Overall, it’s interesting to see Eyad choosing to buy another Cybertruck despite all the issues he had to go through with his first truck. Please let me know what you think in the comments. Share your ideas by clicking the “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.