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Quartz

The 5 most loved car brands, according to Consumer Reports — and the 5 least loved

Ben Kesslen
1 min read
Photo: picture alliance / Contributor (Getty Images)
Photo: picture alliance / Contributor (Getty Images)
Generate Key Takeaways

A car brand’s satisfaction score won’t tell you everything you need to know about it, but it’s a pretty good indicator of whether or not you’ll enjoy your driving experience.

Each year, Consumer Reports surveys drivers to see how happy they are with their ride. It asks about overall comfort, driving enjoyment, cabin storage, usability, and ownership cost.

The publication’s 2024 survey found brands for which a particular model stands out but the rest of its other vehicles fall short. It also found some brands that consistently receive high ranks across all vehicles, though those tend to be the makers with fewer models.

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Check out which car brands have the highest owner satisfaction rates — and the lowest.

5th Highest Satisfaction Rate: Telsa

Photo: Kirby Lee (AP)
Photo: Kirby Lee (AP)

4th Highest Satisfaction Rate: Porsche

Photo: Alex J. Berliner (AP)
Photo: Alex J. Berliner (AP)

3rd Highest Satisfaction Rate: BMW

Photo: NurPhoto / Contributor (Getty Images)
Photo: NurPhoto / Contributor (Getty Images)

2nd Highest Satisfaction Rate: Mini

Photo: Joe Giddens (AP)
Photo: Joe Giddens (AP)

Highest Satisfaction Rate: Rivian

Photo: Rivian
Photo: Rivian

5th Lowest Satisfaction Rate: Audi

Photo: VCG / Contributor (Getty Images)
Photo: VCG / Contributor (Getty Images)

4th Lowest Satisfaction Rate: Jeep

Photo: Jeep
Photo: Jeep

3rd Lowest Satisfaction Rate: Nissan

Photo: Nissan
Photo: Nissan

2nd Lowest Satisfaction Rate: Volkswagen

Photo: DiMaggio/Kalish (Getty Images)
Photo: DiMaggio/Kalish (Getty Images)

Lowest Satisfaction Rate: Infiniti

Photo: Editorial RF (Getty Images)
Photo: Editorial RF (Getty Images)

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