Punjab Police launch 'Cyber Mittar' chatbot to assist with cyber crime queries

NEW DELHI: Punjab Police have introduced a new chatbot, 'Chatbot Cyber Mittar,' to assist with cybercrime queries. Punjab Director General of Police (DGP) Gaurav Yadav announced the launch on Monday via a post on X, highlighting the efforts of the Punjab Cyber Crime Cell to enhance real-time cybercrime reporting.
"To tackle realtime cybercrime reporting, Punjab Cyber Crime Cell have upscaled and increased our capabilities on #Helpline 1930 and on the Citizen Financial Cyber Fraud Reporting & Management System (CFCFRMS).Chatbot Cyber Mittar has been launched today in Punjab for providing assistance to queries relating to cyber crimes," he stated.
The DGP emphasized that these new innovations will improve cybercrime reporting and ensure the quick resolution of financial fraud cases, empowering citizens in the digital realm.
He noted that the Cyber Mittar Chatbot provides 24x7 support, ensuring instant access to information and confidential reporting to safeguard citizens' details.
The Punjab Cyber Crime Cell, according to the DGP, is staffed with highly trained, domain-specific personnel who offer support and guidance to citizens in need. "Interacted with Cyber Crime team, who work tirelessly around the clock to tackle modern-age crimes and assist victims in recovering their funds in record time. Our @CyberCrimePbInd is equipped with domain-specific personnel, highly trained to support and guide citizens in need," he posted.
He further explained the technological measures in place: "We are fully committed to the swift resolution of financial frauds. With cutting-edge software and real-time transaction freezing, we secure victims' funds and prevent further losses. Our specialized tools also help unlock compromised devices, enhancing our capability to fight cybercrime effectively. #CyberSmart."
The DGP concluded by stressing the importance of these initiatives beyond technology: "As we stand at the forefront of an evolving digital age, our commitment to the safety and well-being of every citizen remains unwavering. #Helpline 1930 and advanced tools like the Cyber Mittar is not just about technological progress; it's about being there for you when you need us the most. I want every citizen to know that we're listening, we're ready, and we're working around the clock to ensure that you feel secure in both your physical and digital spaces. Together, we are building a safer, more connected community."