Volkswagen brings ChatGPT to its vehicles via voice assist

Volkswagen of America, Inc., is pleased to announce the launch of its ChatGPT-integrated Plus Speech voice assistant in the United States. Starting September 6, 2024, this will be live first in 2025 Jetta and Jetta GLI models, along with MY24 ID.4 vehicles equipped with an 82-kWh battery, giving both existing and new customers access to an artificial intelligence database. Powered by Cerence Chat Pro, Volkswagen’s IDA voice assistant now delivers a sophisticated and user-friendly voice prompting experience.

Most 2025 models will offer Plus Speech with AI as they enter the market. The ID.4 and ID. Buzz come with 3 years of Plus Speech with AI included at no additional cost, while the GTI, Golf R, and Tiguan will have 1 year included with vehicle purchase. The Jetta, Jetta GLI, and Taos will have the option to purchase a Plus Speech with AI subscription through the myVW mobile app. ChatGPT will be included in the Atlas and Atlas Cross Sport models in 2026.

This voice assistant is activated by saying “Hello IDA” or “Hello Volkswagen” (depending on vehicle model) or by pressing the steering wheel’s button. Previously, passengers could ask, “Hey, IDA, can you please set the temperature at 70 degrees?” However, the latest integration allows drivers and passengers to express themselves more vividly when seeking assistance. By simply saying, “Hi IDA, I’m chilly,” the technology detects that the driver is feeling cold and will automatically activate the heating system.

ChatGPT does not access vehicle data. All session contextual data is deleted immediately to ensure maximum data protection. The feature prioritizes security and seamlessly integrates with the voice assistant’s numerous capabilities.

SOURCE: Volkswagen