AMD delays Zen 5 launch for further testing after quality issues emerge

Skye Jacobs

Posts: 79   +3
Staff
Why it matters: AMD's much anticipated launch of its Zen 5 Ryzen 9000 series desktop processors has been delayed by a few weeks as the chipmaker scrambles to correct some quality issues that emerged after units were sent to channel partners. It is hard to assess the impact that the delay will have, but it is likely that at least some pre-orders will not be shipped on time. It is a disappointing turn of events, but at least AMD is handling the problem in an open manner, unlike Intel's secretive approach to the stability problems with its 13th- and 14th-gen desktop processors.

Out of an "abundance of caution" AMD is delaying the launch of its Zen 5 Ryzen 9000 series desktop processors, which were set to debut on July 31, 2024. Now, the launch date has been scheduled for August 8 for the Ryzen 7 9700X and Ryzen 5 9600X, and August 15 for the Ryzen 9 9950X and Ryzen 9 9900X.

AMD discovered that some initial production units sent to channel partners did not meet its quality standards, prompting the delay for further testing, according to statements the chipmaker has made to the media and on X. It is currently working with its channel partners to replace the initial production units with fresh units.

There are no defects in the chips themselves, the company emphasizes, but AMD wants to ensure all necessary testing protocols are completed. Its engineers are confident that the chips won't be delayed further, according to spokesperson Stacy MacDiarmid.

It is unclear exactly what testing protocols were not up to snuff in the initial production units, but AMD did note that during its "continuous validation of the initial production material an issue was discovered in our packaging test and validation system." The issue doesn't require a redesign and will not result in changes to the already-defined specifications for the various models, according to the company.

Suspicions were raised about the launch date when the company did not make review samples available to analysts for benchmarking. These are usually delivered two or three weeks before a launch. AMD then reached out to journalists to explain – a marked departure from the secretive way Intel has handled its current stability problems with its 13th and 14th Gen desktop processors, including the Core i9-13900K and i9-14900K.

After complaints about the Raptor Lake chips emerged, Intel remained silent for a long time before finally announcing that a microcode algorithm error sent the wrong amount of voltage to CPUs. Intel had discovered a similar problem early in its investigation, but later denied it was the true cause.

It is difficult to assess how AMD's delay will impact early adopters and pre-orders, but it is clear the series has been eagerly anticipated, especially the flagship 16-core, 32-thread Ryzen 9 9950X, which AMD has called "the world's most powerful desktop consumer processor." It is uncertain if pre-orders will be canceled or delayed, as this may vary by retailer and it is likely that some customers who pre-ordered may experience delays in receiving their processors.

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Given the timing that AMD decided to delay their product due to "quality issue", when Intel is in hot soup for quality/ stability issue, I can't help but wonder if this was done strategically to make Intel look worst. I don't know how much can be rectified by delaying their product by about 2 weeks, unless the issue is very minor.
 
If it were Intel, they would just say "good enough, screw the consumers" and release it anyway for the cash-grab.
While pretending any issues don't exist by saying nothing about them to anyone outside of the company, of course.
Given the timing that AMD decided to delay their product due to "quality issue", when Intel is in hot soup for quality/ stability issue, I can't help but wonder if this was done strategically to make Intel look worst. I don't know how much can be rectified by delaying their product by about 2 weeks, unless the issue is very minor.
Given Intel's past behavior and their propensity to repeat similar behaviors over the years, Intel does a great job of making itself look bad and needs no help from AMD, IMO.

For AMD, yes, maybe you are right. Maybe they are just trying to amplify Intel's already deeply tarnished image, however, if AMD sent CPUs out the door and whatever the issue is appeared in customer processors, AMD would risk being compared to Intel ala -"Gee look! AMD does it just like Intel." If I were in charge of AMD, I would want to avoid being compared to Intel (SIntel) in that fashion as AMD would never get out from under that weight no matter how much better their CPUs are than Intel's.
 
Intel staying silent while their products are having problems?
I'm going to guess that when the new microcode gets released intel will not allow any comparison tests being released, just like back in the Meltdown Spectre days.
This is why I went AMD at least for now.
 
AMD doesn't want reviews to hit the web prior to their 7/30 earnings report.

I'm a little familiar with AMD's QC process and they will send out a whole batch to get QCed by a sorting house. Nvidia sends all their chips there but AMD only sends out a batch if they find a problem. Huge cost savings and AMD is the only one doing it this way.
 
Definitely have an interest in the 9950X, but not willing to be an early adopter. Gonna wait for the channel to sell out and cycle through the first batches.
First batch is recalled. Retail patch on sale will be second batch.

Delay is so short because AMD does not "fix" recalled ones and send them back, they take new ones that has been tested better and sends them on sale. Recalled ones that pass testing will get back on sale.
 
As mentioned above , unless in a hurry. No need to rush
Power users still waiting higher range motherboards ,3D variations not too far away

Even given Intel's debacle CPUs are pretty reliable, I'm more concerned about motherboards. When dust settles get the one most people are happy with V1.2 and already on Bios 15 or whatever, not sure predictions on memory , or upcoming M2 drives.
Plus early next year will see better Intels offerings and Zen 6 road map, and if any of this NPU stuff matters ( though GPU can pick up that if need be ) . I guess NPU will be very important for certain tasks but that may not be any concern for you personally
Plus next year should see 5000 series and updated AMD GPUs - given many of us here have funds to do a complete overhaul

 
If some pictures posted online are legit, problem seems to be heatspreader markings. Like Ryzen 7 is labelled Ryzen 9 etc.

Some questioned then why Ryzen 9 models (real ones) are delayed more than Ryzen 5/7 models. Well, Ryzen 9 models require two chiplets vs only one on Ryzen 5/7 models. Since AMD obviously ships CPUs with correct markings and fix those with wrong markings later, Ryzen 9 needs more time to build stock.

This mislabelling issue has NOT yet been confirmed by AMD.
 
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