Interos Examines Industry-Wide Impacts Of Significant CrowdStrike Outage

Saturday, July 20, 2024

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Interos, an AI-driven supply chain risk intelligence firm, has unveiled an in-depth report on the impact of the recent CrowdStrike outage on enterprise clients. The analysis highlights the extensive ramifications for global trade and business operations.

The data reveals that the impact reaches well beyond the immediate enterprise customers of CrowdStrike and Microsoft, potentially affecting millions of additional organizations dependent on Microsoft’s O365 software. The outage was triggered by a CrowdStrike update, which has since been resolved by the company.

Key Findings:

– 674,620 direct (tier-1) enterprise customers of either Microsoft or CrowdStrike were affected by the outage.
– 41% of the impacted entities were in the U.S., with a substantial effect across Europe.
– When considering extended supply chain relationships (tier-3), the number of potentially at-risk customer relationships increases to over 49 million, posing a risk of operational disruptions.

The analysis underscores the fragility of interconnected global supply chains and the possible long-term economic repercussions. Experts warn that it could take weeks for airlines and freight companies to resume full operations.

“This incident is a stark reminder of the fragility of our interconnected global economy,” said Ted Krantz, CEO of Interos. “Our analysis demonstrates the critical need for anticipation and speed in supply chain risk management. Considering the scale of this incident, organizations must be extra vigilant as bad actors may have taken the opportunity to access secure systems over the last 24 hours, meaning this single incident may evolve into a new series of vulnerabilities weeks or months from now.” 

The report highlights the significant ripple effect on various industries beyond just technology and airlines. Numerous manufacturing sectors, such as electronics and semiconductor production, along with professional services, have faced disruptions. Moreover, the extensive use of the affected software by U.S. state and local governments raises concerns regarding potential impacts on public services and cybersecurity.

According to Interos’ data, ongoing supply chain disruptions result in an average annual loss of $100 million for enterprises. Interos’ critical risk intelligence platform aids companies in mitigating the financial impacts of these multi-tier risks by continuously mapping and monitoring extended supply chains swiftly and on a large scale.

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