I had an unpleasant experience with the seller when I bought a “Samsung Galaxy S10” from him.
Let me highlight you all about our conversation in short:
1) I contacted the seller for his “Samsung Galaxy S10 for parts” thread after going through the phone pic that he had posted.
2) When asked about more details, the seller told me that the phone had fallen on the floor and the back glass had shattered. The battery was also replaced before this unfortunate incident, and sometimes the phone vibrates when connected to the charger.
3) After I paid the amount, I waited patiently for 2 weeks as there was a delay caused by Porter (via Delhivery). The buyer also helped me throughout this.
4) I submitted the phone at a service center and requested that the seller unlink the phone from his Google or Samsung account. The phone never once vibrated when connected to the charger.
5) I had an emergency situation at home, so I didn’t update the seller about the phone for a few days. Meanwhile, I got to know from the service center that the phone is severely water damaged, with both litmus papers turning red.
6) I took the phone to three more service centre & they reiterated the same thing that the phone is water damaged & that not a single part is in working condition. I informed the seller & expressed my disappointment to which he replied that he wasn’t aware of the water damage but he agreed that he had used tap water to remove the shattered glass scrap.
7) If the seller had informed me about tap water usage, then I would have refrained from buying his phone! As the seller claimed that he is selling his phone “for parts," I thought of taking a chance to utilize his phone’s power IC to resurrect my mother’s already dead Samsung S10.
8) The seller didn’t apologize, and instead he went on to push it on me, claiming that I expected a motherboard for just 700/-!! This offended me, but I kept my calm. I replied to him, saying that even if he had quoted 4700/-, I would have bought it without haggling, for sure.
9) The seller never talked about offering a refund. I tried moving on from this since the amount involved is just 700/-, but I informed the moderators because I feel like I have been cheated. This thought of me getting cheated is troubling me & this is the first time in 12 years that I've had a bad experience on TE.
Please note the following points of the seller:
1) He purposefully hid the information that his phone was held under tap water. He accepted it only after I told him that the phone is water damaged as per the service center and that the motherboard, display, and every single part is unusable and damaged.
2) The moment I paid him, he immediately deleted the picture of the phone (a Samsung Galaxy S10) and its information from his Sell thread.
3) He hurriedly requested the moderators to lock his Sell thread without exchanging feedback with me.
4) The seller already has the neutral feedback of another TE guy, indicating that this seller doesn't know about his items.