PC Peripherals Keyboard and mouse error

rajat.usx

Recruit
hello ,
So my mouse and keyboard ( both new ) have started to have this weird issue. Both disconnect and reconnect randomly , I did try changing the usb ports but still have this issue , found a solution online about changing the power plan setting worked for half a day but now its acting up again . While dicconecting and reconnecting i can hear the windows notification through my headphone tho . Any solutions ?
 
Laptop or desktop?
Tried another usb port?
I hope you aren't connecting to those front panel usbs.
Try plugin in another mouse if you can.
 
nRiTeCh said:
Laptop or desktop?
Tried another usb port?
I hope you aren't connecting to those front panel usbs.
Try plugin in another mouse if you can.
Click to expand...
desktop user , yes i did try other ports , and both my devices are connected to motherboard via usb 3.0 . The system was built a year ago but keyboard and mouse i got new .
 
started issue same day you bought new & plug or after 2-3 days or latter?

Is Windows/Driver etc. updated?
 
Emperor said:
started issue same day you bought new & plug or after 2-3 days or latter?

Is Windows/Driver etc. updated?
Click to expand...
purchased on 13 may , within a month it did disconnect one time but afterwards it worked perfectly fine . now been a week the issue occurred probably more than 4-5 times . Yes windows is updated and driver there's no specific drive for the keyboard and mouse . its the basic driver

Emperor said:
started issue same day you bought new & plug or after 2-3 days or latter?

Is Windows/Driver etc. updated?
Click to expand...
i saw your profile , indian right , must have heard about kreo hive keyboard ? and mouse is a basic rgb zebronics mouse
 
rajat.usx said:
desktop user , yes i did try other ports , and both my devices are connected to motherboard via usb 3.0 . The system was built a year ago but keyboard and mouse i got new .
Click to expand...
Could you check if the keyboard is working properly in bios or not. Depending in whether or not your bios has a modern GUI, you could also check the fuctionality of the mouse in the bios.
 
rajat.usx said:
i saw your profile , indian right , must have heard about kreo hive keyboard ? and mouse is a basic rgb zebronics mouse
Click to expand...
Yes, I'm Indian, not in gaming and never buying costly keyboards so, sorry don't know Kreo Hive Kb and using Logitech Mouse M235 (Budget Mouse)
 
LinkdJay said:
Could you check if the keyboard is working properly in bios or not. Depending in whether or not your bios has a modern GUI, you could also check the fuctionality of the mouse in the bios.
Click to expand...
yes i can move to diffrent settings with mouse and keyboard in bios . Do i have stay in bios for a longer time ? the issue occur randomly
 
rajat.usx said:
hello ,
So my mouse and keyboard ( both new ) have started to have this weird issue. Both disconnect and reconnect randomly , I did try changing the usb ports but still have this issue , found a solution online about changing the power plan setting worked for half a day but now its acting up again . While dicconecting and reconnecting i can hear the windows notification through my headphone tho . Any solutions ?
Click to expand...

in case of a desktop pc, try updating your bios, then updating the usb raid controllers from windows.
I had a similar issue, not reconnecting regularly, but whenever I used to open any heavy application, or alt-tab from a game, it would give that usb plug-in sound and the lights would go off and on for a fraction of a second.