Budget 90k+ Scammed by asus

stevie.g

Patron
I have a Rog Zephyrus 16(2023) which is under warranty till 2026. Recently, I had used the armoury crate and set my gpu to ultimate which prompted me to restart my system. on restart, my display would not work. I took the laptop to the service center on the 20th June, and they accepted the warranty and opened it and said they would order a new motherboard and display and my warranty would cover it. Today(25th) they called me and told me a graphics chip was missing on my board and they would not replace the board on honor my warranty. They used rough language and were forcing me to sign the recipt to close the ticket.

I would advise everybody not to buy asus as my 2 lakh product is now effectively a brick.
 
Its not new that terrible service like this is in India & it truly does suck. Can you try a different service center? Cause honestly, customer service in India is very linked to the service center itself. And yes we should not have to search for a 'good' service center but it sadly is the reality.
 
Won't posting on their Twitter help in anyway? I mean this is surely downright outrageous!