Global Travel Advisors, And Influencers Flock To International Travel Event To Discuss Future Of AI In Industry And New Google Features At Excel London

Thursday, June 20, 2024

Thousands of global travel advisors, including experts in business travel, leisure travel, and corporate travel, will gather at ExCeL London for the Business Travel Show Europe and TravelTech Show 2024. This significant event has attracted a diverse array of professionals from the airlines travel, cruise travel, and hotel industries, as well as travel influencers and buyers. They are discussing new AI at Excel London. Major airlines like British Airways, Emirates, Lufthansa, Qatar Airways, Delta Air Lines, and American Airlines are sponsoring the event, highlighting their commitment to serving the needs of business travelers. The show is not just about airlines and accommodation; it also features a strong presence from leading online travel agencies (OTAs) that cater to both corporate and leisure travelers. Booking.com, a pioneer in the online travel space, will showcase its latest innovations in accommodation booking and travel planning. Expedia Group, known for its extensive range of travel services, from flights to vacation packages, will be demonstrating how they are evolving to meet the needs of modern travelers. CWT (formerly Carlson Wagonlit Travel), a leading global travel management company, will present their solutions for managing corporate travel efficiently. Egencia, another major player in corporate travel management, will highlight how their platform integrates travel services to simplify business travel planning.

At the Business Travel Show Europe 2024, which is currently underway, numerous participants are showcasing their latest features and routes, presenting innovative technology with enhanced functionalities designed to facilitate more efficient trip planning. This event has become a bustling hub where travel advisors and planners, event industry professionals, and leaders from the corporate travel world converge. Travel And Tour World, with its impressive global readership of one million, is actively participating as an international media partner, delivering extensive coverage and insights from the show to audiences worldwide. This collaboration underscores the critical importance of keeping abreast with industry advancements and leveraging the myriad networking opportunities that the show offers to all stakeholders in the travel sector.

The Business Travel Show Europe 2024

The event is featuring over 230 exhibitors, including major airlines, hotel chains, and technology providers. With more than 8,800 attendees expected, the show promises to be a hub of activity and opportunity for anyone involved in corporate travel management.

Influential Figures Attending the Business Travel Show Europe 2024

The Business Travel Show Europe is a premier event that attracts a diverse array of participants from the travel industry. Among the anticipated attendees are renowned travel influencers and advisors who play pivotal roles in shaping travel trends and business travel strategies worldwide. Here’s a glimpse of some notable influencers and advisors expected at the show:

1. Johnny Jet (John E. DiScala): Known for his extensive travel knowledge and tips, Johnny Jet has been a leading travel influencer for over two decades. He regularly appears on media outlets such as CNN and NBC, sharing insights on travel trends and tips for business travelers.
2. Jessica Nabongo: An acclaimed travel influencer and author, Jessica Nabongo is the first Black woman to have visited every country in the world. Her expertise and engaging storytelling will be a significant draw for attendees looking to learn about global travel experiences and trends.
3. Lee Abbamonte: One of the world’s most traveled individuals, Lee Abbamonte has visited every country and both the North and South Poles. His experiences and insights into navigating the complexities of global travel make him a highly sought-after speaker and advisor.
4. Danielle Fear (Cruise Miss): Specializing in cruise travel, Danielle Fear provides expert advice and reviews on cruising, a growing segment in business travel. Her presence at the show highlights the importance of diverse travel options in corporate travel planning.
5. Gary Arndt: An award-winning travel photographer and blogger, Gary Arndt’s work focuses on cultural and historical travel. His expertise will be invaluable for attendees interested in the broader impacts of business travel on destinations and cultures.

The show has become a critical platform for exploring how the future of travel is being shaped by various factors such as technology, sustainability, and changing geopolitical landscapes. Here’s a closer look at some of the key themes and sessions from the event:

1. Sustainability and Corporate Responsibility:
   • Many sessions are dedicated to sustainable travel practices, discussing how companies can reduce their carbon footprints and implement eco-friendly travel policies. For example, Amon Cohen and Katharina Navarro have shared insights on integrating sustainability into corporate travel programs.
   • Companies like Amadeus and Microsoft are highlighting their commitments to sustainability and how they are helping clients achieve greener travel options.
2. Travel Technology Innovations:
   • The TravelTech Show, running concurrently, showcases cutting-edge technology transforming the travel sector. Exhibitors like Concur Travel and TripStax are presenting tools that streamline travel management and enhance the traveler experience.
   • The Business Travel Innovation Faceoff featured companies like Groundspan and Zenmer, demonstrating their latest products to a panel of judges and attendees, showing how technology can solve modern travel challenges​.
3. Geopolitical and Economic Trends:
   • Veteran BBC journalist Tanya Beckett opened the event with a keynote on the impact of geopolitical events and upcoming elections on the business travel sector. This set the stage for discussions on how global changes are influencing travel policies and corporate strategies​​.
   • Sessions also covered risk management and how companies can navigate the complexities of travel during uncertain times, led by experts like Clare Francis from WTW and Steve Cuschieri from Haleon.
4. Diversity and Inclusion:
   • The show has placed a spotlight on creating inclusive travel programs that cater to a diverse workforce. Discussions have addressed how businesses can ensure that their travel policies are inclusive and equitable for all employees, with contributions from leaders like Kerry Douglas of the Institute of Travel Management​.

Notable Speakers and Companies

Several influential speakers are sharing their expertise at the event:

• Charlie Sultan, President of Concur Travel, discussed innovations in travel technology and how they are adapting to new trends and user needs​.
• Andy Hoskins from Business Travel News Europe provided insights into the evolving landscape of business travel and the importance of adapting to change​​.
• Lucy Bryans from EY and Geert Bruyninckx from Capgemini addressed how major corporations are managing their global travel programs in light of new challenges and opportunities​

Business Travel Advisors and Buyers

The show will also see participation from senior travel advisors and buyers who are crucial in making corporate travel decisions. These professionals represent major companies and organizations and will be at the forefront of discussions on enhancing travel programs and adapting to new travel technologies.

• Caroline Strachan: Managing Partner at Festive Road and a recognized leader in the corporate travel industry, Caroline Strachan brings a wealth of experience in managing global travel programs and strategies.
• Paul Dear: As a Global Travel Director at RELX Group, Paul Dear has extensive experience in managing large-scale corporate travel operations. His insights into travel management and procurement are highly valued in the industry.
• Catherine Logan: Senior Director at GBTA (Global Business Travel Association) Europe, Catherine Logan’s expertise in business travel management will be crucial in discussions about the future of corporate travel in Europe.

Participants

Exhibitors at the Business Travel Show Europe 2024 include a diverse range of companies, each bringing something unique to the table:

British Airways

British Airways is the flag carrier airline of the United Kingdom and a key player in global business travel. Known for its extensive network, British Airways connects London with over 200 destinations worldwide, offering premium services tailored for corporate travelers. As a sponsor of the Business Travel Show Europe 2024, British Airways will highlight its corporate travel solutions, including its dedicated business class cabins and loyalty programs designed to meet the needs of frequent business travelers.

• Services Highlight: Club World (Business Class), Executive Club (Loyalty Program), extensive network in Europe and beyond.
• Innovation Focus: Enhancements in digital services and in-flight connectivity to improve the travel experience for business travelers.

Emirates

Emirates is renowned for its luxurious service and global connectivity. With its hub in Dubai, Emirates offers seamless travel options for business travelers across six continents. At the Business Travel Show Europe 2024, Emirates will present its superior business class offerings and the Skywards loyalty program, which provides extensive benefits for frequent flyers.

• Services Highlight: Business Class with fully flat beds, Onboard Lounge for A380 flights, Skywards loyalty program.
• Innovation Focus: Cutting-edge in-flight entertainment systems and enhanced customer service platforms.

Lufthansa

Lufthansa is a leading European airline with a strong presence in business travel. It operates a vast network connecting major business hubs around the world. As a sponsor, Lufthansa will showcase its corporate travel solutions including the Business Class product and the Miles & More loyalty program, which are designed to provide comfort and convenience for business travelers.

• Services Highlight: Business Class with ergonomic seats, Miles & More loyalty program, comprehensive global network.
• Innovation Focus: Development of sustainable aviation solutions and digital customer service enhancements.

Qatar Airways

Qatar Airways is recognized for its world-class service and has been named the World’s Best Airline multiple times. Based in Doha, it provides connections to over 150 destinations. Qatar Airways will emphasize its award-winning Qsuite in Business Class, known for its privacy and comfort, as well as its Privilege Club loyalty program.

• Services Highlight: Qsuite in Business Class offering private suites, Privilege Club loyalty program, extensive global network.
• Innovation Focus: Introduction of advanced in-flight entertainment and customer service technologies.

Delta Air Lines

Delta Air Lines is a major American carrier with a significant presence in transatlantic business travel. Delta’s sponsorship at the Business Travel Show Europe 2024 will focus on its Delta One suite, providing luxurious accommodations for business travelers, and its SkyMiles loyalty program, which offers a range of benefits for frequent travelers.

• Services Highlight: Delta One suites with lie-flat seats, SkyMiles loyalty program, extensive network across the Americas and Europe.
• Innovation Focus: Investments in sustainability and technology to enhance the customer experience.

American Airlines

American Airlines is one of the largest airlines in the world and a significant player in the business travel market. At the Business Travel Show Europe 2024, American Airlines will promote its Flagship Business Class and the AAdvantage loyalty program, which provide exceptional services and benefits to business travelers.

• Services Highlight: Flagship Business Class with premium seating and amenities, AAdvantage loyalty program, extensive domestic and international route network.
• Innovation Focus: Introduction of biometric boarding and digital solutions to streamline travel.

• Hotels:
  • Marriott International: One of the world’s largest hotel chains, Marriott will present its wide range of business accommodations.
  • Hilton Hotels & Resorts: With a focus on both luxury and business travel, Hilton remains a favorite among corporate travelers.
  • IHG Hotels & Resorts: Known for brands like Holiday Inn and InterContinental, IHG caters to all segments of the travel market.
• Travel Technology Providers:
  • Amadeus: A leader in travel technology, Amadeus will showcase its latest solutions for travel management.
  • SAP Concur: Specializing in expense and travel management software, SAP Concur helps businesses streamline their travel operations.
  • Travelport: A global technology company providing distribution, technology, payment, and other solutions for the travel industry.
• Other Key Exhibitors:
  • Enterprise Rent-A-Car: Offering flexible and reliable car rental services for business travelers.
  • American Express Global Business Travel: A leading provider of travel management services.
  • Booking.com: Known for its extensive booking services, crucial for managing corporate travel accommodations.

Venue: ExCeL London

ExCeL London is an expansive exhibition center located in the Royal Victoria Dock area of East London. Here are some key details about the venue:

• Address: 1 Western Gateway, Royal Victoria Dock, London, E16 1XL.
• Size: The venue offers over 100,000 square meters of flexible event space, including two major exhibition halls and numerous meeting rooms.
• Accessibility: ExCeL London is easily accessible via multiple modes of transportation:
  • By Train: The venue is served by the Custom House station on the Elizabeth Line and the Docklands Light Railway (DLR), providing quick connections to central London and beyond.
  • By Air: London City Airport is just a 10-minute drive away, making it convenient for international visitors.
  • By Car: Ample parking is available at ExCeL London, with pre-booking options to secure a spot.

Highlights of the Business Travel Show Europe 2024

• Educational Sessions: Over 50 sessions featuring industry experts discussing topics such as sustainable travel, expense management, and the latest in travel technology.
• Networking Opportunities: Dedicated networking zones and events, including a hosted buyer program designed to connect senior travel buyers with suppliers.
• Innovations Hub: Showcasing the latest technological advancements in travel management, providing attendees with insights into new tools and solutions.

The Schengen Area

Importance in Business Travel

The Schengen Area, consisting of 27 European countries, allows for passport-free travel across its member states. This facilitates seamless movement for both business and leisure travelers, making it a crucial region for the travel industry. Participants from Schengen countries play a significant role in the Business Travel Show Europe, reflecting the importance of this region in global travel dynamics.

List of Schengen Countries

1. Austria
2. Belgium
3. Czech Republic
4. Denmark
5. Estonia
6. Finland
7. France
8. Germany
9. Greece
10. Hungary
11. Iceland
12. Italy
13. Latvia
14. Liechtenstein
15. Lithuania
16. Luxembourg
17. Malta
18. Netherlands
19. Norway
20. Poland
21. Portugal
22. Slovakia
23. Slovenia
24. Spain
25. Sweden
26. Switzerland
27. Croatia

These countries contribute significantly to the global travel market, and their presence at the Business Travel Show Europe underscores their importance in the business travel sector.

Countries Benefiting from the London Business Travel Show

1. United Kingdom
   • Local Impact: As the host country, the UK sees significant advantages from the Business Travel Show. It boosts local businesses, hotels, and service providers, fostering economic growth and promoting London’s status as a global business hub.
   • Networking Opportunities: UK companies have the chance to forge new partnerships and explore business opportunities on an international scale.
2. United States
   • Market Expansion: US firms can tap into European markets, exploring new business prospects and partnerships within the EU and beyond.
   • Innovation Showcase: American companies often use the platform to unveil new travel technologies and services, reinforcing their market leadership.
3. Germany
   • Trade and Investment: German businesses leverage the show to enhance trade relations with UK and other international partners, promoting their robust engineering and technology sectors.
   • Travel Efficiency: Germany’s emphasis on efficient travel and logistics solutions finds a ready audience at the show, facilitating growth in these sectors.
4. France
   • Cultural Exchange: French firms benefit from the proximity to the UK, allowing for frequent business exchanges and cultural interactions that bolster bilateral ties.
   • Luxury Travel: France’s strong presence in the luxury travel sector aligns well with the upscale focus of many exhibitors and attendees.
5. India
   • Emerging Markets: Indian businesses gain exposure to new markets and investment opportunities, supporting the growth of their burgeoning business travel sector.
   • Tech Innovations: India’s thriving tech industry often showcases innovative travel solutions that appeal to a global audience at the show.
6. China
   • Global Expansion: Chinese companies use the event to expand their international footprint and explore investment opportunities in Europe and the UK.
   • Tourism Boost: China’s focus on outbound travel is supported by networking opportunities that enhance their connections with global travel service providers.
7. Australia
   • Long-Haul Connectivity: Australian businesses benefit from improved connectivity and travel solutions for long-haul routes, enhancing their international business operations.
   • Trade Relations: The show facilitates deeper trade relations with European counterparts, promoting Australian goods and services.
8. Japan
   • Technological Showcases: Japan’s cutting-edge travel technologies and services often take center stage, attracting attention and investment from global markets.
   • Cultural Diplomacy: The event provides a platform for Japanese companies to strengthen cultural and business ties with the UK and other nations.
9. Brazil
   • Market Opportunities: Brazilian firms explore new business travel opportunities in Europe, expanding their reach and fostering international partnerships.
   • Travel Innovations: Brazil’s dynamic travel and tourism industry showcases its innovations, appealing to a diverse global audience.
10. South Africa
    • Investment Gateway: The show serves as a gateway for South African businesses to attract investment and explore new markets in Europe and the UK.
    • Tourism Growth: Enhanced exposure promotes South Africa as a key destination for business and leisure travel, supporting its tourism sector.
11. United Arab Emirates
    • Luxury and Business Travel: The UAE’s strong presence in luxury and business travel is highlighted, attracting clients and partners from around the world.
    • Strategic Partnerships: The event offers opportunities to build strategic partnerships and enhance the UAE’s role as a global business hub.

London: An Economic Powerhouse

London is not just a city; it is an economic powerhouse that plays a crucial role on the global stage. The Gross Domestic Product (GDP) of London is a testament to its significant influence. As of 2023, London’s GDP stands at approximately £564 billion, making it one of the most economically robust cities in the world . The city’s economy is diverse, with strong sectors in finance, technology, creative industries, and tourism.

Top Convention Centres in London

London is home to some of the world’s most prestigious convention centers, which host countless business events, exhibitions, and conferences each year. Here are some of the top venues:

1. ExCeL London
   • Location: Royal Victoria Dock
   • Features: One of the largest convention centers in London, offering flexible spaces that can accommodate a wide range of events from small meetings to large-scale exhibitions .
2. Olympia London
   • Location: West Kensington
   • Features: Known for its beautiful Victorian architecture, Olympia hosts numerous international trade shows and conferences, providing a unique blend of historic charm and modern amenities .
3. The O2
   • Location: Greenwich Peninsula
   • Features: Besides being a premier entertainment venue, The O2 also houses versatile spaces for business events and conferences, including the expansive O2 arena .
4. The QEII Centre
   • Location: Westminster
   • Features: Located near iconic landmarks like Big Ben and the Houses of Parliament, the QEII Centre is ideal for high-profile conferences and events, offering state-of-the-art facilities .
5. Business Design Centre
   • Location: Islington
   • Features: This stylish venue is perfect for trade shows, conferences, and exhibitions, known for its distinctively modern design and excellent service .

Exploring London: Must-Visit Tourist Spots

Beyond business, London is a city brimming with cultural and historical attractions that make it a must-visit destination for tourists. Here are some top spots to explore:

1. The British Museum
   • Highlight: Home to over 8 million works, it’s one of the largest and most comprehensive museums in the world, offering insights into human history and culture .
2. The Tower of London
   • Highlight: A historic castle on the River Thames, known for housing the Crown Jewels and its rich history as a royal palace, prison, and fortress .
3. Buckingham Palace
   • Highlight: The official residence of the British monarch, this iconic palace offers visitors a glimpse into the royal life with its grand architecture and the Changing of the Guard ceremony .
4. The Houses of Parliament and Big Ben
   • Highlight: These landmarks are not only symbols of London’s political heritage but also marvels of Gothic architecture, offering guided tours and stunning views along the Thames .
5. The London Eye
   • Highlight: This giant Ferris wheel provides breathtaking panoramic views of London, making it a popular attraction for both locals and tourists .
6. The West End

Highlight: Known as London’s entertainment district, the West End is famous for its theatres, shopping streets like Oxford Street, and vibrant nightlife .

TravelTech Show 2024

Running alongside the Business Travel Show Europe is the TravelTech Show 2024, which focuses on the latest technological advancements in the travel industry. This event provides a platform for travel tech companies to showcase their innovative solutions and for attendees to explore new technologies that can enhance their travel operations.

Exhibitors at the TravelTech Show 2024

The TravelTech Show 2024 will feature a wide array of exhibitors, each highlighting their cutting-edge technologies and solutions:

• Bridger Ai Limited: Offering AI-driven solutions for travel management.
• eRoam Pty Ltd: Specializes in travel booking and management software.
• HashStudioz Technologies Pvt Ltd: A technology provider focusing on custom software solutions for the travel industry.
• Pax2pay Limited: Providing payment solutions tailored for the travel sector.
• Revenue Analytics: Experts in data-driven revenue management tools.
• Sugati Travel: Offering CRM solutions specifically designed for travel agencies.
• UBIO Ltd: Innovators in automation and booking technologies for travel services.

At the TravelTech Show 2024, Susie Vowinkel, Managing Director of Travel at Google, discussed how Google’s data-driven approach is transforming the travel industry. Her keynote highlighted how Google’s tools and platforms, like Google Flights and Google Hotels, revolutionize customer engagement and operational efficiency. Attendees learned how to leverage these tools to enhance their digital presence and optimize travel services. Google’s influence on the industry, through its integration of search capabilities and travel services, continues to reshape how travel is searched, booked, and experienced, providing travelers with seamless access to information and booking options.

Key Features of the TravelTech Show 2024

• Tech Tours: Guided tours of the exhibition floor, allowing attendees to explore multiple tech providers efficiently.
• Expert Sessions: Opportunities to book 20-minute slots with technology experts who can provide insights and solutions to specific challenges.
• Networking Events: Multiple events, including a drinks reception and after-party, designed to foster connections between industry professionals and tech innovators.

TTW Editor in Chief Mr. Anup Kumar Keshan said: “The TravelTech Show 2024 is set to be an incredible convergence of global B2B travel leaders and innovators. This event is crucial as it addresses the rapidly evolving landscape of the travel industry. With the advent of AI and the increasing focus on sustainability, it’s imperative for trip advisors, travel planners, and tour operators to adapt and integrate these technologies into their operations. Embracing AI can enhance customer experiences, streamline operations, and provide personalized travel solutions, while prioritizing sustainability ensures that the travel industry grows responsibly and ethically. The TravelTech Show is the perfect platform to explore these advancements and collaborate on shaping the future of travel.”

The Business Travel Show Europe 2024 and TravelTech Show 2024 at ExCeL London are set to be transformative events for the business travel and travel technology sectors. With thousands of global participants, including significant representation from the Schengen countries, these shows provide unmatched opportunities for learning, networking, and exploring the latest innovations. Whether you are a travel advisor, buyer, or tech provider, these events offer a comprehensive platform to enhance your knowledge and connections in the dynamic world of business travel.

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