Ethiopian Airlines Celebrates APEX Awards for Outstanding Entertainment and Wi-Fi in Africa

Thursday, June 20, 2024

Ethiopian Airlines Group, based in Addis Ababa and the largest airline group in Africa, is delighted to announce its win for the ‘Best Entertainment in Africa’ and ‘Best Wi-Fi in Africa’ awards at the APEX Passenger Choice Awards 2024, marking another year of success.

Through collaborations with various service providers, Ethiopian Airlines has tailored its services to meet the needs of diverse demographics and passenger preferences. The airline has implemented onboard Wi-Fi connectivity using cutting-edge broadband satellite technology (Ka-band), ensuring passengers can enjoy reliable internet access for emailing, online shopping, and social media interaction while soaring above the clouds.

Congratulating on the milestone, Mr. Mesfin Tasew, Group Chief Executive Officer, said, “Elevating passenger experience is a top priority at Ethiopian Airlines. Offering a range of entertainment options, Ethiopian has always strived to create a more enjoyable and immersive inflight experience enabling passengers to relax during long flights. As we will continue to enhance the passenger experience and set new standards in the industry, I express my gratitude to our dedicated team for making this achievement possible.” 

Ethiopian Airlines, a renowned leader in both passenger and cargo services worldwide, has once again proven its excellence. The Airline Passenger Experience Association (APEX) awards, which are determined by millions of passengers globally, acknowledge airlines across Africa, Europe, North and South America, and the Middle East for their exceptional passenger experiences in various categories such as Cabin Service, Entertainment, Food & Beverage, Seat Comfort, and Wi-Fi.

Ethiopian Airlines has a history of receiving prestigious industry awards, including recognition from the Business Traveler Awards and APEX. Notably, the airline has been honored by SKYTRAX for six consecutive years, showcasing its commitment to providing outstanding service.

With a strong focus on customer satisfaction and continuous improvement, Ethiopian Airlines is dedicated to expanding its services rapidly. The airline is keen on utilizing emerging technologies and infrastructure to further enhance the onboard experience for its passengers, ensuring that they receive the highest level of service and comfort.

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