Wednesday, June 19, 2024
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Aiello Launches AVA at Orchard Hotel Singapore, Redefining Guest Experiences
Aiello introduces its cutting-edge Aiello Voice Assistant (AVA) to the Singapore hospitality market, exclusively at The Orchard Hotel Singapore. This AI-powered device revolutionizes guest interaction by connecting them seamlessly with hotel services and offering data-driven insights to optimize customer experiences and operational efficiency. Orchard Hotel Singapore, known for its iconic twin-tower design and prime location on Orchard Road, spearheads this innovative guest service initiative within Millennium Hotels and Resorts.
Since its establishment in the late 1950s and significant redesign in 1978, Orchard Hotel Singapore has set benchmarks in luxury accommodation. Its landmark clock tower and extensive facilities have made it a preferred choice for travelers seeking unparalleled hospitality.
Guests at Orchard Hotel Singapore can now enjoy the convenience of AVA, their personalized in-room assistant providing access to hotel amenities, services, and local recommendations. The hotel has replaced traditional telephone handsets with AVA, enabling hands-free communication and effortless connectivity between rooms or with hotel staff through voice commands.
Jacqueline Ho, General Manager of The Orchard Hotel Singapore, highlighted AVA’s role in enhancing guest comfort and service standards: “The integration of AVA represents our commitment to innovation and exceptional guest experiences. This technology not only modernizes guest interactions but also underscores our leadership in hospitality.”
Vic Shen, CEO and Co-founder of Aiello, emphasized the strategic significance of AVA’s Singapore debut: “Our goal extends beyond introducing a voice assistant; we aim to seamlessly integrate AI into Orchard Hotel Singapore’s technological framework. This launch marks the beginning of a comprehensive approach to enhancing guest satisfaction and operational efficiency.”
As Orchard Hotel Singapore pioneers AI-driven guest services, the introduction of AVA sets a new standard in personalized hospitality experiences, reflecting the hotel’s dedication to maintaining excellence and modernity in the evolving hospitality landscape.
Tuesday, June 18, 2024
Wednesday, June 19, 2024
