STAAH’s technological solutions have empowered Lamrin Hotels & Resorts to enhance their direct revenue by 15% and broaden their reach across online travel agencies (OTAs). Lamrin Hotels, based in Delhi with properties in various locations including Goa, Rishikesh, Palampur, and an upcoming one in Dehradun, had been facing challenges such as rate updates, booking inaccuracies, and unorganized rate plans across multiple sites. These issues were effectively addressed by STAAH’s Channel Manager, SwiftBook.
Through STAAH’s efficient hospitality solutions, Lamrin Hotels & Resorts have significantly improved their business operations. The SwiftBook booking engine facilitates group bookings, aiding in increasing direct bookings. The STAAH Channel Manager streamlines inventory listing and management across various booking channels. This collaboration has enabled Lamrin Hotels & Resorts to offer a luxurious and unique holiday experience across their boutique properties.
Bhushan Mehta, Director at Lamrin Hotels & Resorts, commended STAAH’s user-friendly platform for simplifying pricing decisions, providing insightful data analysis, and facilitating seamless connections with OTAs.
Despite each Lamrin property being distinctively designed to reflect local culture and provide exceptional comfort, the group faced challenges with real-time connections and expanding their reach through diverse OTAs. STAAH’s solutions addressed these issues by enabling quick and error-free updates, implementing a single rate plan across properties, and facilitating connections with various OTAs and niche sites.
Shoaib Ali, National Sales Head at STAAH, highlighted the customization of the booking engine to meet Lamrin’s brand requirements, dynamic discount setups, secure payments, and zero commissions on bookings, making the booking engine highly appealing and effective.