STAAH Enhances Lamrin Hotels & Resorts’ Business Processes and Boosts Direct Revenues with Innovative Hospi-Tech Solutions

Tuesday, June 11, 2024

STAAH, a prominent hospitality solutions provider based in New Zealand, has revolutionized business operations and boosted direct revenues for Lamrin Hotels & Resorts, headquartered in Delhi, through its effective hospitality technology solutions.

STAAH’s SwiftBook, a booking engine for groups, has empowered Lamrin to significantly enhance its direct bookings. The STAAH Channel Manager enables the hotel chain to manage and list its inventory across various booking platforms efficiently. Lamrin Hotels and Resorts comprises a luxurious set of boutique properties located in Goa, Palampur, Rishikesh, and the upcoming Dehradun, each designed by seasoned hospitality experts to provide an unparalleled vacation experience.

“The STAAH platform, with its user-first approach, is highly intuitive, shaving off hours in managing channel and booking engine updates. Making pricing decisions is a lot simpler with the data and analysis the platform provides. Reports can be toggled between properties or viewed at group level. STAAH has made it a lot easy for us to connect to OTAs. Most importantly, we rely on them for their seamless service,” said Bhushan Mehta, Director at Lamrin Hotels & Resorts

Inspired by natural elements, each property of Lamrin offers guests a distinct aesthetic that mirrors the local culture while ensuring maximum comfort and luxury. Despite being part of a multi-property hotel chain, Lamrin faced challenges with real-time connectivity, leading to booking discrepancies and errors. The group sought to expand its reach through various Online Travel Agents (OTAs) and niche sites previously incompatible with their channel managers. By implementing STAAH’s solutions, Lamrin was able to unify rate plans across all properties and execute bulk updates swiftly.

“Our completely mobile-responsive booking engine was customised to fit Lamrin’s brand requirements. Discounts can be set up dynamically and applied at property level or geographically. Secure payments and zero commissions on bookings make the booking engine even more attractive,” said Shoaib Ali, National Sales Head at STAAH.

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