Family frustrated after SAT testing site at Saint Augustine's University found closed

A family expressed their frustration after arriving at Saint Augustine's University on Saturday for their child's SAT test, only to find the testing center closed.

Elizabeth and Stefan Will of Raleigh says that their 17-year-old daughter was scheduled to take the SAT at the campus that morning.

Upon arrival, they, along with several other families, found no signs directing them to the testing center.

They parked in a side lot and approached a security guard, who promised to investigate.

About 30 minutes later, the Wills received some startling news.

"The security guard lady walked up to everyone and said it's canceled and kinda changed the story and said they had no idea it was happening that the test was supposed to be happening and we should probably just go home," Stefan Will, father of student who tried to take sat at Saint Augustine's said.

The Wills say their daughter received an email from the College Board later this morning that reads, in part, "We're investigating why your test center was not open and whether your test center can conduct a makeup test. We're very sorry for any inconvenience."

"They would have had to log in for everyone and check their devices," Will said. "There are also students who require special accommodations, and not knowing anything about this is pretty astonishing."

This afternoon, WRAL asked the College Board about this issue and they sent us this statement saying:

"The June SAT administration was scheduled at Saint Augustine's College today. We are looking into what happened and have notified students that we will be in contact about the next steps next week."

WRAL has reached out to Saint Augustine's for comment, but the university has not yet responded.