Your questions answered: ‘A gas supplier put my name on my daughter’s bill and won’t rectify it’

Plus, what to do if a mechanic fails – twice – to get your car through the NCT

The agent refused to take my name off the bill. Photo: Getty

Gráinne Griffin, director of communications at the Competition and Consumer Protection Commission

Q My daughter inherited my ex-husband’s house after he died. After the grant of probate was extracted, the house and utility bills were put in my daughter’s name.

As my daughter lives in the US, I occasionally check the house and pick up any bills so I can forward them to her. The last time I was there, there was a gas bill and it had my name on it.