📺 Stream EntrepreneurTV for Free 📺

UnitedHealth Paid Ransom to Cyberhackers After Patients' Personal Data Was Compromised The hack occurred in February.

By Emily Rella

entrepreneur daily

UnitedHealth Group has paid an undisclosed ransom to hackers in an attempt to retain patient data that may have been compromised.

The attack, which happened in February, affected patients of Change Healthcare, a division of United's Optum.

"This attack was conducted by malicious threat actors, and we continue to work with law enforcement and multiple leading cyber security firms during our investigation," a UnitedHealth rep told CNBC. "A ransom was paid as part of the company's commitment to do all it could to protect patient data from disclosure."

Related: A Cyberattack on the Largest Health Insurer in the U.S. Could Put Your Prescriptions and Personal Data at Risk

UnitedHealth revealed that the hacked files contained protected health information and personally identifiable information to "a substantial proportion of people in America," though the company did not disclose exactly how many patients were affected.

So far, UnitedHealth said there was no evidence of data being exfiltrated to be used maliciously, and doctors' charts and medical histories do not seem to be part of the hacked data set.

"We know this attack has caused concern and been disruptive for consumers and providers, and we are committed to doing everything possible to help and provide support to anyone who may need it," said Andrew Witty, CEO of UnitedHealth Group, in a company release.

UnitedHealth estimates it will take several months of analysis to determine the specific individuals affected by the hack, but 22 screenshots from what appeared to be exfiltrated files containing Persona Health Information (PHI) and Personal Identifiable Information (PII) were posted on the dark web for a week.

Related: Maine Hacked in Data Breach, 1.3 Million Residents At Risk

The company is offering two years of free access to a dedicated call center for credit monitoring and identity theft protection to those impacted.

"While this comprehensive data analysis is conducted, the company is in communication with law enforcement and regulators and will provide appropriate notifications when the company can confirm the information involved," UnitedHealth said.

Emily Rella

Entrepreneur Staff

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Thought Leaders

The Most Innovative Leaders Use These 3 Mental Models to Unlock Their Best Ideas

Mental models help us to understand things more fully and come up with smarter, more groundbreaking solutions. Here are three mental models you can use to grow, innovate and think differently.

Business Solutions

Snag Microsoft Office for $30 During This Week-Long Price Drop

Grab a lifetime license to a suite of word processing, email support, and other tools.

Business News

Amazon Is Offering a New Grocery Delivery Subscription Service — Here's How It Works

Groceries from Whole Foods and local shops will arrive in an hour, and the new delivery subscription is discounted for customers with EBT cards.

Leadership

How Mindset Plays a Role in Your Entrepreneurial Success

Don't overlook the importance of mindset when you're starting or growing a business.

Employee Experience & Recruiting

Practice Interviewing, Optimize Your LinkedIn, and More with This $80 AI Suite

Tools for practicing interviewing, training, recruitment, and so much more.

Business News

The FTC Is Suing to Block a Mega-Merger That Would Unite Coach and Michael Kors

The deal between the fashion houses' parent companies would be worth an estimated $8.5 billion.