Complaints keep coming after Eir pleads guilty over customer service

One customer tells our Technology Editor how they were left waiting by the telecom firm until they threatened to go to the regulator

‘Reduced complaints’: Eir chief executive Oliver Loomes. Photo: Tony Gavin

Adrian Weckler

In general, how would you describe the service you get from your broadband, telephone, TV or mobile operator?

Good? So-so? Bad?