Alibaba’s Jack Ma re-emerges from shadows to boost staff morale at €170bn Chinese company

Jack Ma in 2019. Photo: Reuters

Sarah Zheng and Jane Zhang

​Jack Ma took to an internal Alibaba forum yesterday to voice his support for the company’s turbulent restructuring. It was the second time in months that the tycoon emerged from seclusion to try and shore up sagging morale at the Chinese e-commerce pioneer he co-created.

The billionaire, who has retreated from the public spotlight in recent years, penned a lengthy memo in which he blessed efforts by new leaders Joseph Tsai and Eddie Wu to revive the stalled company. He said Alibaba Group Holding is now on the right track and urged staff to stay the course.