Anne-Marie Tomchak: We’re falling too often for online scams and it’s easy to see why

Online fraud can cause huge stress and worry for those who fall victim to it. Photo: Getty

Anne-Marie Tomchak

Last week I was on a packed train on my way into central London to meet a friend for a coffee when I received an email from a close relative: “Could I ask a favour? I’m unable to speak over the phone due to serious throat pain caused by laryngitis.”

My first reaction was concern. I hoped they were OK. My second was an immediate desire to help as they are elderly and living alone.