Monitors Refurbished monitor from Amazon

jaydeep_p

Recruit
I placed an order for a refurbished acer monitor from Amazon, the only issue is that it was considerably cheaper (~25%) compared to a new unit. So now I'm doubting the condition of the product, the listing mentioned 'excellent' but the heavy discount seems out of place.

I'm not quite sure about buying refurbished products from Amazon. Please share your experience if you've bought refurbished from Amazon.

Also this is the first time I'm buying a monitor, what precautions/checks should I take?
 
Got a refurbished Alexa device from Amazon, it was shipped in a different package but the condition was new. No signs of usage. Still works fine to this day after 3years.
Just make sure to video record the unboxing for additional proof assuming it is not an Open box delivery.

Check for dead pixels and backlight bleeding if it is an LCD panel, and to state the obvious see for physical damage in the body and cable.

This video will help you in testing the monitor in all aspects -

 
Avoid it.
Save money (in the long run), time, effort, your eyes and retain your peace of mind.
The risk on refurbished monitors are not worth it.
Have you had bad experiences with acer or refurbished products?
 
If your expectation is only that it will turn on and show an image then you should be fine, but if you are expecting no defects (dead pixels, backlight bleed, uniformity, and other panel issues) then there is some chance you will be disappointed. You can't trust amazon's low paid employees to do all those checks on a returned product. Monitors get returned for that kind of reason usually. In my opinion, refurbished is only good for mainstream products, those that don't usually fail in the first place and that can be easily checked to be working by anyone.
 
Got a refurbished Alexa device from Amazon, it was shipped in a different package but the condition was new. No signs of usage. Still works fine to this day after 3years.
Just an additional note here. Refurbished Alexa Devices, Kindles, Firesticks are "Amazon Certified Refurbished". These are safe to buy and come in a plain Amazon packaging. They carry full manufacturer warranty from Amazon as well. I myself bought a refurbished Kindle recently and it was basically a brand new unit in a plain brown box.

Most other refurbished items are sold by third party sellers. These only carry 6 month seller warranty and could be sold as refurbished due to being a customer return, damaged packaging, cosmetic issues or maybe even repaired. You may or may not be able to use the invoice to claim manufacturer warranty.

My friend bought a refurbished Zephyrus 16 for 1.6L. The only issue was a very tiny dent on the lid that can only be seen at an angle. We were able to register for the full manufacturer warranty using the invoice and recently got it extended too. Before purchasing, I made it clear to him that it was a gamble and he should expect some hassle if there are issues. We lucked out. This is not always the case.

Refurbished monitors might have dead pixels, backlight bleeding, ghosting etc which are legitimate issues but as the monitor is still "working", you may not be able to claim seller warranty successfully. Since manufacturer warranty is not guaranteed for these, you might have to swallow the loss and live with it.
 
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I placed an order for a refurbished acer monitor from Amazon, the only issue is that it was considerably cheaper (~25%) compared to a new unit. So now I'm doubting the condition of the product, the listing mentioned 'excellent' but the heavy discount seems out of place.

I'm not quite sure about buying refurbished products from Amazon. Please share your experience if you've bought refurbished from Amazon.

Also this is the first time I'm buying a monitor, what precautions/checks should I take?
You should had asked this before placing the order. Monitor is a delicate product esp. when refurbished ones aren't guaranteed to be shipped in the same original box and packaging. Just pray you get a mint item that lasts long.
 
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As others said, it probably has dead pixel(s) (not covered by warranty if under a limit say 5-7) and/or backlight bleeding.
Consider yourself lucky if it doesn't.
 
Have you had bad experiences with acer or refurbished products?
No, because I have always avoided something as big, delicate, and costly like a monitor when it comes to refurb. The risk of something going wrong is higher compared to any potential cost savings. The QC will be zero or suspect
I have only bought cheap stuff like keyboard, mouse, headphone (had to exchange the first one as it was faulty) and a TWS (again had to exchange a faulty one) from Amazon refurbished.
I believe there is a dedicated thread here on Amazon refurbished/renewed where members have shared there experiences.
 
Thanks for your inputs, I cancelled the order. Will wait for the monitor to come in stock again.
 
If you want to save cost for buying the monitors, then there are other methods, like using the Samsung Corporate Discount portal and / or using the GST benefit through some friends etc.

I am also searching for buying atleast 4 monitors of 4K UHD resolution currently and I was about to make the same mistake of buying them from Amazon Refurbished Segment because of good discounts, but thankfully my friend warned me against doing that, just as so many guys here in this thread have warned you.

Btw, are you also planning to buy a 4K monitor or some other resolution one?
 
If you want to save cost for buying the monitors, then there are other methods, like using the Samsung Corporate Discount portal and / or using the GST benefit through some friends etc.

I am also searching for buying atleast 4 monitors of 4K UHD resolution currently and I was about to make the same mistake of buying them from Amazon Refurbished Segment because of good discounts, but thankfully my friend warned me against doing that, just as so many guys here in this thread have warned you.

Btw, are you also planning to buy a 4K monitor or some other resolution one?
I'm buying a 1440p, it is a sweet spot in terms of resolution and money for me. If you're buying under 30 inches, 4k is not too much of an improvement over 1440p.