“We offer travel industry with B2B and B2C services,”: Ammar Shafaamri, PhD, Founder & CEO, Yahala- Int

Saturday, March 9, 2024

In an engaging session at the Saudi Travel Market 2024, our editor, Mr. Apratim Ghoshal, had the opportunity to converse with Dr. Ammar Shafaamri, PhD, the visionary Founder & CEO of Yahala International Travel Agency. This interaction offered an in-depth look into the innovative strategies and customer-centric services that have propelled Yahala International into a prominent position within the travel industry. Since its inception in Malacca, Malaysia, in 2017, Yahala International has undergone significant evolution, adapting to changing market dynamics and expanding its horizons beyond its original locale.

Pioneering Beginnings and Strategic Relocation

Dr. Shafaamri began by detailing the origins of Yahala International in Malacca, Malaysia, where the agency first carved out its niche offering bespoke travel packages across Malaysia, Indonesia, and Singapore. The onset of the COVID-19 pandemic, however, presented unprecedented challenges, prompting a strategic relocation of its headquarters to Istanbul, Turkey. This move not only symbolized a fresh beginning in the wake of global disruptions but also expanded the agency’s portfolio to include Turkey and Georgia, alongside their existing Southeast Asian destinations.

Tailored Travel Experiences

Yahala International distinguishes itself through its dedication to providing personalized travel experiences, catering to both individual and group travelers. Dr. Shafaamri emphasized the agency’s versatility in crafting packages that cater to a wide array of preferences, whether it be for honeymooners, families, or business entities seeking to organize special events and conferences. The agency’s ability to tailor-make experiences, ensuring that each journey is as unique as the travelers themselves, stands as a testament to its commitment to excellence.

B2B Collaborations and Competitive Offerings

An essential aspect of Yahala International’s success lies in its robust B2B partnerships. Dr. Shafaamri highlighted the agency’s specialized services for fellow agencies, offering competitive prices that empower partners to deliver exceptional value to their clients. This collaborative approach not only fosters a sense of community within the travel industry but also amplifies the agency’s capacity to handle a diverse range of client requirements effectively.

Flexible Group Travel Solutions

Addressing the logistical nuances of organizing group tours, Dr. Shafaamri revealed that Yahala International prides itself on its flexibility and adaptability. The agency is adept at managing groups of varying sizes, from intimate family excursions with as few as five or ten bags to larger conglomerates of up to fifty bags. This flexibility ensures that each group receives a tailored experience that best suits its size and preferences, optimizing the enjoyment and satisfaction of its members.

Commitment to Client Satisfaction

The cornerstone of Yahala International’s philosophy is an unwavering commitment to client satisfaction. Dr. Shafaamri’s vision for the agency is not merely to organize trips but to create memorable and enriching experiences that resonate with travelers long after their journey concludes. This client-focused approach, coupled with a keen understanding of the evolving travel landscape, positions Yahala International as a trusted ally in the realm of travel and tourism.

Looking Ahead

As the conversation concluded, Dr. Shafaamri expressed optimism about the future, underlining the agency’s readiness to embrace new opportunities and challenges that lie ahead. With a keen eye on expanding its service offerings and exploring new destinations, Yahala International is poised for continued growth and success.

Our exclusive interaction with Dr. Ammar Shafaamri at the Saudi Travel Market 2024 unveiled the dynamic journey of Yahala International from its humble beginnings to becoming a beacon of personalized and flexible travel services. Under Dr. Shafaamri’s leadership, the agency has navigated the tumultuous waters of the travel industry with resilience and innovation, crafting bespoke travel experiences that celebrate the essence of exploration and discovery. As Yahala International continues to evolve, its dedication to client satisfaction and collaborative growth promises to shape its trajectory for years to come, heralding a new era of personalized travel.

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