Chakshu Portal Launched by Government to Curb Cyber Fraud Committed via Phone Calls, SMS, and WhatsApp

Indian government on Monday launched the Chakshu portal, a platform for reporting suspected cyber fraud communications. The portal is based on a Digital Intelligence Platform (DIP), which is used for the exchange of information and coordination in real time between all parties involved. The Chakshu portal can be used to report phone calls, SMS and WhatsApp messages that appear to be fake. Both are part of the Sanchar Saathi portal, which was opened to the public in May 2023.

What is Check Portal?

The Chakshu portal was announced by Minister for Communications, Electronics and Information Technology Ashwini Vaishnao as an initiative of the Department of Telecommunications (DoT). In a post on

In particular, the Chakshu portal is not intended for financial fraud or cybercrime cases that have already been committed. Victims of such crimes should report to the Cyber ​​Crime Cell. The newly launched platform targets suspected cyber fraud. If you receive a call, SMS or WhatsApp message that you think is a scam, you can take a screenshot of the message and report it to Chakshu. Communication should not exceed 30 days. The platform reports notices related to bank accounts, payment wallets, SIM cards, gas connections, electricity connections, KYC updates, expiration or deactivation, impersonation as government officials or relatives, extortion and similar incidents and states that it is likely

How does Hammer Portal work?

The platform is very easy to use. There is a one-page form that users must fill out to report potential cybercrimes. First, users need to access the portal, which can be accessed here. Click Continue Report to go to the next page. There the user has to enter several details. You must provide information such as the means of communication, the type of suspected fraud, the date and time, and the content of the communication. Users should also attach a screenshot of the suspicious connection. This can be an image of a message or a call log. The size of the attached files cannot exceed 1 MB.

After entering this data, users must also enter some personal information. This includes name and telephone number. Finally, the user has to enter the captcha, verify their number via OTP and submit the report. If the report is documented, the suspicious number will be asked to reconfirm its details or the number will be deactivated.