GoTo has launched GoPilot, its innovative AI assistant for GoTo Resolve. GoPilot streamlines IT management and support processes with AI-powered diagnostics, resolutions, and preventive measures.
Utilizing OpenAI’s API platform and GoTo’s proprietary AI stack, GoPilot redefines IT operations by automating tasks like diagnostics and patch updates, freeing up resources for strategic initiatives. It simplifies interactions with conversational language prompts and offers benefits like:
• Automated device diagnostics • Live translations for global support • Automatic note-taking during sessions • Simplified patch management • Future automation capabilities
Olga Lagunova, Chief Product and Technology Officer at GoTo, emphasized GoPilot’s role in enhancing IT efficiency and empowering teams to focus on critical tasks. With GoPilot, GoTo aims to revolutionize IT management and support for its customers.