Scores of users took to social media to complain about the glitch. "Anyone facing issues with Zerodha, prices are not updating," said one user on Twitter. "Zerodha freeze, huge loss, what is happening is here," said another.
However, the broker clarified that the order placement was not affected even as it acknowledged the issue.
"We are currently facing an issue with data feeds due to an issue with internet service providers (ISPs). We are looking into the issue and it should be fixed shortly. We apologize for the inconvenience," Zerodha said.
"Due to an issue with the internet service providers, the data feeds had an issue while order placement was unaffected. The issue has now been resolved. We apologize for the inconvenience," it said.
Zerodha, owned by billionaire brothers Nithin and Nikhil Kamath, is the largest stock broker in the country with a market share of around 20%. It is likely to report a 12% jump in its year-on-year (YOY) profit at Rs 2,500 crore, according to analysts.
On Wednesday, equity indices fell in early trade but recovered later in the noon to trade higher as investors await the US Fed interest rate decision later in the day.
The 30-share Sensex is currently trading 68 points higher at 63,211, while the broader Nifty is at 18,752.
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