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Global fashion brands tap into customisation to engage consumers

25 May '23
2 min read
Pic: Siddhaarth Oberoi Shirts
Pic: Siddhaarth Oberoi Shirts

Insights

Global brands are incorporating personalisation and customisation elements in fashion to cater to the unique preferences of consumers in several ways, according to Siddhaarth Oberoi, founder of Siddhaarth Oberoi Shirts (SOS) a dedicated division of Indian firm Sanskriti Pvt Ltd.

Brands are now offering customisable products that allow consumers to select fabric, colour, pattern, or add personalised embroidery or monograms. Such measures empower customers to create garments that reflect their individual style and preferences, fostering a stronger brand-customer connection.

In a move to offer a tailored shopping experience, certain brands are also providing made-to-order services. They are further involving customers in the design process. Through online platforms and social media, customers are being invited to provide input or vote on design options, fostering a sense of ownership and active participation in the creation of the product. This collaborative approach is resonating positively with the increasingly engaged and conscious fashion consumers, Oberoi said in an exclusive interview with Fibre2Fashion.

As a testament to sustainability and creativity, brands are encouraging consumers to personalise their garments through DIY techniques. They provide DIY kits or tutorials to embellish or modify garments and promote the upcycling and repurposing of old clothing to create unique pieces.

Oberoi told F2F: “Brands offer personalised styling services where customers can consult with experts to curate outfits based on their preferences, body type, and occasion. This provides tailored recommendations and ensures that customers find garments that align with their unique style.”

If we talk about our brand ‘SOS’, we have a dedicated department SMRD—SOS Market Research Development, which is constantly working to see the market trend and working at grass root level with our buyers.”

Fibre2Fashion News Desk (DP)

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