airasia shop Expands Duty Free Options with Dufry

(19/05/23)  Airasia shop, the online duty-free shopping platform formerly known as airasia travelmall, has partnered with the global travel retailer Dufry.

Through the partnership, airasia shop can offer customers more than 1,000 new duty-free products at select airports.

Additionally, customers now have the option of picking up their items after shopping on airasia shop from Dufry’s outlets in three new airports: Perth Airport (Terminal 1), Australia; Siem Reap International Airport (Terminal 1), Cambodia and Phnom Penh International Airport (Terminal 1), Cambodia.

airasia has partnered with Dufry to offer more duty free options to travellers

Travellers can also choose airasia shop’s inflight delivery option, where they can have selected products hand-delivered to them on their AirAsia flight by a member of the cabin crew, helping them save time and baggage space.

“The partnership between airasia shop and Dufry reinforces our company vision to provide our travellers with a holistic travel experience through bringing duty-free shopping one step closer to the travellers,” said Pedro Castro, Chief Operations Officer of Dufry Asia Pacific. “We are happy that the travellers can preorder our duty-free assortment in the airasia shop platform and pick up when they arrive to our selected duty-free stores in the airports.”

Dufry offers a variety of retail formats, including duty-free, duty-paid, brand boutiques, specialized concepts, convenience stores as well as F&B outlets across 5,500 outlets in 1,200 locations across 75 countries.

“As a leading travel superapp in the region, we want to create a seamless and convenient experience for travellers, including their travel retail & duty-free shopping experiences,” said Tan Mai Yin, Chief Commercial Officer of airasia Superapp. “By having a major global travel retailer brand such as Dufry onboard, we can now offer our app users & all travellers a better and wider inventory of duty-free products.”

To celebrate the partnership, customers can purchase any two products from Dufry on the airasia shop platform and get an extra 20% off. The promotion is valid until 30 June 2023.

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