Windows New pc keeps restarting with blue screen and crashing

saurabh26

Recruit
So i build my pc for the first time and when i did a clean install of windows 11 , i updated the drivers from windows update and then i went to gigabyte control centre and it was showing alot of update for different drivers so i installed them and since then computer is constantly crashing and restarting with blue screen and showing different stop codes like : " SYSTEM SERVICE EXPECTION " , " IRQL NOT LESS or equal, " UNEXPECTED KERNEL MODE TRAP " , "DRIVER IRQL NOT LESS OR EQUAL " , " KMODE EXCEPTION NOT HANDLED " , " SYSTEM THREAD EXCEPTION NOT HANDLED "
Guys what's the problem here , i have no idea what's happening and it's scary because it's my first time . Please give suggestions....

Specifications
Windows 11
Processor - i5 13600k
Motherboard - b760m aorus elite ax
Gpu - radeon 6800xt master
Ram - xpg adata lancer 6000mhz 16gb
Ssd - xpg s70 blade

And i can't even do clean install of windows again because when i go to bios and try to boot with bootable pendrive it just keeps on showing blue screen nd crashing and restarting..
 

n1r0

Disciple
  1. Have you tried resetting BIOS by shorting the CMOS pins/switch?
  2. Remove all but one RAM modules and try booting
  3. Check if CPU is seated correctly.
 

saurabh26

Recruit
n1r0 said:
  1. Have you tried resetting BIOS by shorting the CMOS pins/switch?
  2. Remove all but one RAM modules and try booting
  3. Check if CPU is seated correctly.
Click to expand...
I actually have no idea about that first point and i only have one ram stick of 16gb .
 
Last edited by a moderator:

n1r0

Disciple
saurabh26 said:
I actually have no idea about that first point and i only have one ram stick of 16gb .
Click to expand...
Download your mobo's manual and see how to reset BIOS.

It will also tell you which of the 4 RAM slots should be filled first, follow that.
 

Heisen

Recruit
Try booting without the GPU installed.
 

Rajs64

Disciple
Did you analyzed the crash dump files?? This could be more of a driver conflict.. you can download "who crashed" or windbg, utility and find out which driver is causing this issue.

If you are getting checked out to blue screen while booting then try "safe mode" and and see if you can rollback all the gigabyte related updates??
 

vishalrao

Global Moral Police
Skilled
Differing bsod codes make me suspect the ram chip.

Are you able to borrow a different stick of memory to try?

Or just disable intel memory overclocking setting in BIOS? What is it called for DDR5? Xmp still?
 

dvader

Disciple
Since you are able to POST, it's most probably
1. A faulty or misconfigured ram module.
2. A faulty mobo

* Remove the GPU (to reduce variables)
* insert just one ram module, try them both one after the other. (make sure you disable all overclocking and run it at the base (4800 MT/s or thereabout)
* Clear CMOS (read mobo manual, depending on the board either you need to press a button or short two pins for 5-10 sec to do that). Don't worry it sounds scary but it's nothing.
* As an extra debugging step, create a bootable USB with the latest Ubuntu Linux and see if that's stable.

You can do all this without much fuss. Re-seating CPU comes later when we have ruled out everything else. Keep us posted
 

AK3D

Adept
I didn't see the PSU specs.
What's the PSU - can it handle everything?
 

msm1985

Disciple
1. Remove gpu and try, if problem persists
2. Remove ram and try different stick
3. Remove ssd and use different ssd( simple check )
4. Motherboard update