CWT and Booking Partner to Enhance Business Travel Services

(12/05/23)  CWT has partnered with Booking.com for Business so that the two companies can provide a broader portfolio of services to clients.

The deal covers discounted business travel rates, access to membership rewards from a variety of third-party loyalty programs, and complimentary 24/7 travel agent support.

Powered by travel and expense technology company Serko, the Booking.com for Business platform will combine Booking's accommodation options with additional hotel, flight and car rental content provided by CWT, as well as multilingual customer service.

Walkway at London Heathrow. Picture by Steven Howard of TravelNewsAsia.com

Companies will be able to save time and money with discounted business travel rates across flights, accommodation and rental cars via the Booking.com for Business platform, with no booking or servicing fees, all while better managing changes and traveler safety across all trips.

Access to CWT travel consultants will be provided in multiple languages to assist with trip management and disruption.

“We understand everyone has different travel preferences. For some it’s important to maximize status and loyalty points when they travel, while others are more focused on finding the best deal for their trips. And when disruption happens, everybody values the ability to contact an agent any time of day or night to get support,” said Joshua Wood, Director of Booking.com for Business. “With this partnership, Booking.com for Business customers will have all of this in one place, along with the tools to manage cost and duty of care with travel expert support wherever they are in the world 24/7.”

The expanded Booking.com for Business offering made possible through the new partnership with CWT is expected to go live in the second quarter of 2023.

“We are excited to partner with like-minded online travel global leaders, Serko and Booking.com for Business. Collectively we share a vision about making business travel frictionless for both travelers and travel managers alike,” said Brian Mogler, EVP and Chief Partnership Officer at CWT.

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