CPU/Mobo 1 RAM slot failing. Worth it to go through MSI customer care?

daVinci

Recruit
I purchased my msi b450 tomahawk max motherboard in 2020. It's still under the 3 year warranty.

It's been giving me 0 issues until today when my PC wasnt booting up. Did some investigation and found out one of my RAM slots (A1) is failing. I have 2x8gb ram now so i can use the other slots and it will be alright but in the future i may have problems.

Back when i bought it I heard customer service of MSI was bad. Is that still the case? I don't want my mobo to get stuck for months on end.
 

nRiTeCh

Skilled
Bad exp. is on case to case basis you may try as it seems its a genuine issue yet before RMA test with more rams to ensure its the slot and not the ram itself!
 

BullettuPaandi

Disciple
You could check with a local technician just to know how much it'd cost and see if you're okay with it. Besides this there's really no option, other than just not fixing it.
If you're going with RMA, make sure to not leave any trace of modifications (if any) like overclock configs, profiles etc. They'll be looking for any reason to not include this under warranty.