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https://www.wsj.com/articles/indeeds-price-changes-leave-small-businesses-feeling-burned-43edf62

Indeed’s Price Changes Leave Small Businesses Feeling Burned

Job-search site’s switch to pay-per-application model led to surprise charges, prompting company to backtrack

By Ruth Simon
Vesper Lounge is owned by Bonanno Concepts, which said it cut spending on Indeed by roughly 90%, largely because of the new pricing strategy. Photo: Joni Schrantz

The largest job-search site has run afoul of the small-business community. 

Indeed.com began changing how it charged employers for connecting them with job seekers, pitching the shift as better for small businesses because they could choose which applications to review and pay only for the ones they liked. Instead it created confusion and unexpected costs for many business owners, and now the company is trying to minimize the fallout. 

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Copyright ©2023 Dow Jones & Company, Inc. All Rights Reserved.

Copyright ©2023 Dow Jones & Company, Inc. All Rights Reserved

This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com.