Miller CEO targets growth at ‘greater pace’ as revenues top £200m

It added that it had recorded organic growth in the ‘mid-teens’ since March 2021, with “strong performance across all classes”, and that 130 new employees had joined. Twelve new teams were launched in 2022, to “deliver new product lines and enhance its proposition”, including delegated authorities, construction, bloodstock & livestock, farms & estates, media & entertainment and renewables.

James Hands (pictured), Miller’s CEO, said: “Miller delivered an excellent performance in 2022, led by strong organic growth and the acquisition of two high quality businesses. This is our first full year after regaining our full independence [from WTW], and I am pleased that we are already demonstrating our ability to deliver accelerated growth with revenues increasing by nearly 30% since the end of 2020. In 2023 we plan to deliver more of the same, but at an even greater pace.

“Miller thrives in areas which benefit from expertise and sophisticated service, and our strategy is focused on building capability in classes where specialism is a differentiator. Organic growth is a fundamental part of this, and I am encouraged by such a strong result here.

“Also pleasing is that, alongside our well-established strength in wholesale, we continue to expand the retail part of our business, and this segment surpassed 20% of our total revenues for the first time.”

Re-alignment 

Hands, who succeeded Greg Collins as Miller CEO at the start of the year, added: “In the coming year, we will look to capitalise on our strong foundations. Our vision is for Miller to be the specialty partner of choice, and at the beginning of 2023 we announced the strategic re-alignment of our business into two divisions, Miller UK and Miller International, to better support our expansion across the UK, Europe and Asia.

“Our ambitious growth plans, aligned to our heritage in the market, gives us the belief that we are a compelling home for brokers who share our passion for client excellence. I’m proud of what we have achieved in the past year and energised when I look around at the talent at Miller. 2023 promises to be an exciting year.”

Miller also launched a managing general agent Casper Specialty UK this year targeting the casualty market. Operating independently as a sister firm, it began writing business on 1 March, backed by capacity from Argenta.

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