FedEx Restructures to Combine Ground and Express Delivery Networks

Push for efficiency unwinds operating strategy led by founder Fred Smith

FedEx’s changes are designed to simplify interactions with customers and accelerate cost-cutting efforts.Photo: Luke Sharrett/Bloomberg News

FedEx Corp. is combining its Express and Ground delivery units into a single business, abandoning an operating structure championed by founder Fred Smith and criticized by investors and analysts.

The changes are designed to simplify interactions with customers and accelerate cost-cutting efforts, FedEx Chief Executive Raj Subramaniam said. It helps the parcel-delivery giant adjust to a business model driven by e-commerce instead of one predominantly focused on business-to-business services, he said. 

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