Lyft Staff Pressed Founders for Change as Uber Pulled Ahead

New CEO says he aims to boost employee morale and overhaul customer and driver experience

Photo: Nikki Ritcher for The Wall Street Journal

Lyft Inc.’s leadership change this week followed months of discontent among some employees over the company’s shrinking market share and stock price.

As the ride-share company has struggled with competition from Uber Technologies Inc., some people within the company had been questioning the leadership of its co-founders—Chief Executive Logan Green and President John Zimmer—for months. Some investors and stock analysts also had urged change.

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