Microsoft Can’t Afford Turbulence From New Copilot

AI software could revolutionize Office apps, but stakes are much higher

CEO Satya Nadella presides over a company that dominates the market for office app software.Photo: jason redmond/Agence France-Presse/Getty Images

Clippy just got a serious promotion. Now Microsoft has to make sure this one doesn’t become unhinged.  

Microsoft, helmed by CEO Satya Nadella, announced plans on Tuesday to integrate the artificial intelligence technology powering the popular ChatGPT chatbot into its suite of Office software tools. That adoption will take the form of a new interface called Copilot, which can write Word documents, create PowerPoint presentations, analyze Excel spreadsheets and even reply to emails through Outlook—essentially a far more powerful tool than the Office Assistant dubbed Clippy that Microsoft once deployed through its Office products.

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