Laptops Excessive Heating Issues in Lenovo Laptop: Seeking Solutions and Advice

OneTapHero

Disciple
Hellow fellow TE members,

I made this post to seek your valuable advice on a Lenovo Ideapad Slim 5 Pro AMD Ryzen NVIDIA 7 5800H/GTX 1650 that I purchased for my relative, which has been causing some concerns. I purchased this specific model last year as my relative wanted something that was slim and had a metal build. This laptop met his requirements, but he started facing problems while using moderate-heavy applications. The graphics card in the laptop appears to be of little use, as the device runs excessively hot even under a moderate CPU load and not the GPU itself. I haven't tested if the laptop thermal throttles, but I think changing the thermal paste wouldn't do much as this problem persists from the start. The laptop runs on the latest Windows and Lenovo drivers.

While I understand that slim laptops tend to have inadequate cooling, this problem seems unwarranted, especially given its price tag of 85k rupees. I have attempted to mitigate the issue by disabling the AMD CPU Boost in Power Plan settings and running on Battery Saver mode. This took the temperature down to an extent and stays a little cool in light use. But I don't see the use in having an H processor if I can't use its power to some extent.

As such, I seek your expertise on the matter and have some questions:
  1. Have you encountered similar issues with Lenovo laptops?
  2. Are there any solutions to this problem that I could try?
  3. Should I contact Lenovo customer support to have this issue resolved under warranty?
  4. What other measures can I take to optimize my relative's laptop's performance?
I personally feel like the service centre here would fix this issue that came with the laptop from the factory. The warranty ends this month and I want to take action soon. I have a 1-year Accidental Damage Protection, Premium Care(which ends on the 25th of March 2023) and a 3-year Standard Warranty. Any assistance and guidance would be greatly appreciated.
 

ibose

Adept
Based on your definition of "excessively hot" and its impact no. 3