Doctor-Rating Websites Lack Convictions and Medical Malpractice Claims Against Some Physicians

Researching physicians online can be a quagmire, one expert says; ‘It’s all over the place’

If you’re using online ratings to pick a doctor, you may not get the whole picture. Illustration: Mikyung Lee

An Indiana doctor has top marks on several physician-review sites, with one patient writing that the doctor was the best she had seen in years. The site, however, is missing some key information—including his conviction for insurance fraud, medical-malpractice claims and a licensing-board sanction.

Doctor-rating websites regularly fail to mention such black marks on physicians’ records, according to research published in November in the Journal of Empirical Legal Studies. 

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