ChatGPT helps CEO draft a ‘scary email’ to get 90 lakh payment from ghosted client after failed responses

Although ChatGPT is a heated topic online, the CEO of a design studio has definitely benefitted from its use. The CEO of Late Checkout, Greg Isenberg, shared on Twitter how the chatbot assisted him in recovering Rs 90,68,187 lakh ($109,500) from a client who abandoned them without paying. 

According to Isenberg, the multi-billion dollar client ghosted the company because they consistently "underpromised and overdelivered" on their designs. 

Greg preferred ChatGPT instead of opting for a legal way and hiring an expensive lawyer to initiate debt collections to resolve the matters. 

He drafted a prompt that said, “Pretend you work in the finance department and your job is to collect payments from clients. Draft a scary email that can get XYZ client to pay for $1,09,500 of services rendered but hasn’t responded to 5 emails. Their invoices are 5 months overdue.”

Here’s what ChatGPT came up with:

This was what ChatGPT came up with pic.twitter.com/vDKNt3dXNZ — GREG ISENBERG (@gregisenberg) February 24, 2023

Let's read the whole story through the series of tweets by the CEO:

Imagine a multi-billion dollar client who refused to pay you for good work rendered. Most people would turn to lawyers

I turned to ChatGPT

Here's the story of how I recovered $109,500 without spending a dime on legal fees: — GREG ISENBERG (@gregisenberg) February 24, 2023

Last year, we did some design work for a mainstream brand.

They loved the work and kept asking for more. We kept on underpromising and overdelivering, and life was good... until the communication stopped — GREG ISENBERG (@gregisenberg) February 24, 2023

Our design agency has completed hundreds of projects with millions in revenue in design and engineering, and had never ONCE had someone completely ghost us on payments

It was killing my team's morale... — GREG ISENBERG (@gregisenberg) February 24, 2023

Our finance and operations team asked me to step in.

Instead of sending another email that might fall on deaf ears or hiring an expensive lawyer to initiate debt collections, I had an idea.

What if ChatGPT could draft a bit more of a scary email to draw attention? — GREG ISENBERG (@gregisenberg) February 24, 2023

At the very least, I'd learn something.

The cost of ChatGPT: $0
The cost of our lawyer to send this notice: $1000

So, we asked ChatGPT to pretend to draft “a scary collection email” so we can recover the $109,500 owed to us — GREG ISENBERG (@gregisenberg) February 24, 2023

This was the prompt: pic.twitter.com/O9hkxClynW — GREG ISENBERG (@gregisenberg) February 24, 2023

This was what ChatGPT came up with pic.twitter.com/vDKNt3dXNZ — GREG ISENBERG (@gregisenberg) February 24, 2023

I changed a few minor things

My heart was racing...

2 mins let's later I get an email from an executive of the company

My hearts drops! — GREG ISENBERG (@gregisenberg) February 24, 2023

"Let's get you guys paid"

Thanks to ChatGPT, we were able to recover the money we were owed

We couldn't believe how quickly it worked

Best part was ChatGPT felt like the bad cop, and I felt like the good cop — GREG ISENBERG (@gregisenberg) February 24, 2023