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Google fixes Gmail IMAP sync issue that was affecting Outlook users

"The Gmail sync issue with Microsoft servers when using IMAP is now resolved. Thank you for your patience while we resolved the problem," the company said in its status page

Topics
Google | Gmail | Microsoft

IANS  |  San Francisco 



on Thursday said that it has fixed the sync issue it was having with servers when using Internet Message Access Protocol (IMAP), which most likely affected Outlook users.

"The sync issue with servers when using IMAP is now resolved. Thank you for your patience while we resolved the problem," the company said in its status page.

According to Google, because of the outage, that started on Wednesday, users were not able to sync new messages while accessing Outlook or Hotmail email accounts on the application across all device platforms.

On Wednesday, the company had said that its engineering team was working in partnership with the team to investigate the email sync issue via IMAP.

"Update: Microsoft team has acknowledged that other large mail providers beyond Gmail are also not able to sync with Microsoft's IMAP server. They are working on the issue," it added.

Taking to Twitter, several users had reported the issue.

One user asked: "My outlook email has been down since the middle of the night last night. I have seen a few tweets regarding this but not many. Anyone else having issues with no emails at all from Microsoft outlook???"

Another queried: "Is anyone else having problems with #gmail accounts and #Outlook?"

(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)


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First Published: Thu, February 23 2023. 11:02 IST

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