How to set-up e-mandate for recurring payments on your SBI debit card

According to the SBI website, here are important FAQs to know.

What is Shu E-Mandate solution?

SiHub E-Mandate solution enables a Debit Cardholder to provide e-Mandate on his/her Debit Card for regular/recurring payment transactions.

How to E Mandate works

As per the mandate provided to Bank, post validation through Additional Factor Authentication, recurring transaction will be carried out on the due date. Pre-Debit Notification, 24 hours prior to actual debit, will be sent to the customer.

Where can the service be availed?

At the time of payment to Online Merchants, who have already subscribed/onboarded to SiHub solution, the page will refer for making E-Mandate.

What are the details to be furnished by the customer to avail E-Mandate service?

Customer has to input the debit card details and other details called for in the site. Post submission, will get OTP in the Registered Mobile Number which is to be input in the site for validation purposes.

Will the customer get an alert before actual debit?

Yes. Customer will get alert SMS on RMN on the mandate transaction, at least 24 hours before the actual debit date. Sample alert SMS:

Can a Debit Cardholder modify/cancel the mandate given?

Yes. Cardholder can access portal https://www.sihub.in/manage/sbi and carry out modify or cancel e-mandate of his/her choice.

What is the fee charged to the Cardholder?

NIL. E-Mandate facility is provided Free of Cost to the Customer.