When robots fire workers, best not to be too human about it

When the robot has been given human characteristics, employees don’t respond as well, because they are more likely to think that the robot is out to get them (Photo: iStock) — When the robot has been given human characteristics, employees don’t respond as well, because they are more likely to think that the robot is out to get them (Photo: iStock)

wsj

3 min read . Updated: 30 Sep 2022, 12:30 AM IST Chris Kornelis, The Wall Street Journal

A study finds that worker/robot interactions are very different from consumer/robot interactions

A study finds that worker/robot interactions are very different from consumer/robot interactions