With Starbucks CEO succession plan in place, Howard Schultz plots his priorities

Howard Schultz said he would judge his work a success if employee turnover drops and customer service improves. The company also has to restore the trust of Starbucks investors (AP) — Howard Schultz said he would judge his work a success if employee turnover drops and customer service improves. The company also has to restore the trust of Starbucks investors (AP)

wsj

5 min read . Updated: 18 Sep 2022, 05:58 PM IST Heather Haddon, The Wall Street Journal

Interim chief pledges to mold new generation of leaders, improve coffee chain’s service

Howard Schultz has a bucket list for his remaining six months as chief executive of Starbucks Corp. before exiting for the third and—he has pledged—last time.

Post your comment