Brace for more consumer facing reforms: A caution from Consumer Affairs Secy

In the past eight months, we’ve seen a dramatic set of consumer-facing reforms being rolled out - on exaggerated claims in ads, to brands targeting children, to service charges at restaurants, to fake reviews on online platforms. Much needed and sweeping. But how will all these reforms be implemented? And what else is on the cards? Host Ratna Bhushan talks to Rohit Kumar Singh, Secretary, Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution. Credits: Imperial Blue & Carlsberg