Qantas Launches New Distribution Platform in UK, US and South Africa

(03 May 2022, 12:13 +07)  Qantas’ next-generation distribution platform is now available to travel agents in the UK, US and South Africa, and will be progressively rolled out to other markets in the coming months.

The Qantas Distribution Platform, built using IATA’s New Distribution Capability (NDC) standards, has been designed to enhance the service that agents provide to customers with a wider range of products, including special offers for Qantas Frequent Flyers, ancillary products and dynamic commission opportunities.

QantasLink Airbus A220-300

The international rollout of the program will also give travel agents around the world access to more automated processes, dynamic commission opportunities, and improved functionality across Qantas bookings, including automated refunds and ticket revalidation.

“Despite the significant impact of COVID19 over the past two years, we have continued to invest in our new distribution capabilities and are pleased to be able to offer these to our international trade partners,” said Igor Kwiatkowski, Qantas Executive Manager, Global Sales & Distribution. “The Qantas Distribution Platform is a key part of our strategy to support agency partners with richer content, new features and revenue opportunities that help them deliver a better and more bespoke experience for customers. We know that customers expect an increasingly personalised, flexible and seamless experience and we’re committed to providing travel agents around the world with the tools to provide this service. We will continue to roll out new capabilities and features for our agency partners as the industry continues to evolve the service it offers travellers.”

Travel agents who have registered in the Qantas Channel can connect to the Qantas Distribution Platform via either an approved technology partner, or by developing a direct connection to Qantas’ NDC XML Application Program Interface (API).

Headlines: