Hyderabad: The detection of Omicron variant and the possibility of revival of Covid infections have prompted health authorities in several states, including Telangana, to require people to carry vaccine certificates in public places.
Although such a step will greatly help to ensure that people are made aware of the importance of being administered with Covid vaccine, the fact also remains that a large proportion of individuals who have received both doses of vaccines struggle either with incorrectly filled vaccine certificates or for various technical reasons are unable to download their certificates.
There are many people who have received the two doses of vaccine, but their vaccine certificates show errors in their age, name and even incorrect Aadhaar card number. And then there are others who cannot download vaccine certificates from the Cowin website or experience problems with their registered cell phone number (RMN).
There have been cases where people in Hyderabad and districts have received fake messages on their RMN phones acknowledging that they are taking their second dose of Covid vaccine, although they were not administered. Some took both doses but could not download from the Cowin website or through the WhatsApp number 90131-51515.
What options do individuals who have such problems have with their vaccine certificates to correct their grievances?
“We have received several such complaints about problems with downloading vaccine certificates or about errors. From our side, teams can detect RMN and Aadhaar map and if they are any errors, it can be fixed. I would like to request people to call our call center (104) or send the grievance directly to the WhatsApp number (9154170960) so that we can help them resolve such issues, ”said Dr G Srinivasa Rao, Director of Public Health ( DPH), said.
Source: Telangana Today