ICICI B2 Account Closure?

smnrock

Skilled
I opened this online only account from ICICI somewhere in 2008 when they launched this B2 service, but never actively used it, infact forgot about it completely. Today received mail from ICICI, saying it will be converted into regular saving account with zero balance option. But i already have one savings account from around 2001 or so which i continue to use. So was looking to close this B2 account in their website, but did not see any such option. Even their support number is not answerable by any human, disconnected after holding for 20 mins or so.

Any one has experience of closing this B2 account?
 

t3chg33k

Adept
Their process was to visit an ICICI branch, submit a handwritten letter stating the account number and then they would fax that form to the Lower Parel office which was responsible for maintaining the B2B accounts.

Of course, they managed to botch it up by closing the service request before the branch sent them the letter and since then I couldn't get them to close my account. Incidentally, I just received an email stating that my B2B account will be converted to a regular zero-balance ICICI savings account, so closing it will be a lot easier after the conversion.
 

nRiTeCh

Skilled
smnrock said:
I opened this online only account from ICICI somewhere in 2008 when they launched this B2 service, but never actively used it, infact forgot about it completely. Today received mail from ICICI, saying it will be converted into regular saving account with zero balance option. But i already have one savings account from around 2001 or so which i continue to use. So was looking to close this B2 account in their website, but did not see any such option. Even their support number is not answerable by any human, disconnected after holding for 20 mins or so.

Any one has experience of closing this B2 account?
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If its going to be free savings a/c with no mab then you may wish to continue and enjoy two savings a/c else follow the manual closure procedure.Speak once with cc guys to get exact closure info.
 

smnrock

Skilled
t3chg33k said:
so closing it will be a lot easier after the conversion.
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yea, will do that.

nRiTeCh said:
free savings a/c with no mab
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free for now, but they will change anytime in future. In any case, since already one account with them, so will close by visiting the branch, once they complete the conversion process.
 

lockhrt999

Disciple
They should have completed the migration before this sale. I would have been able to enjoy some discounts on flipkart.
 

smnrock

Skilled
They're sending debit card :( and to the rental address which I stayed 10 years before :(