Tribune News Service

New Delhi, November 11

Prime Minister Narendra Modi will launch two innovative customer-centric initiatives of the Reserve Bank of India via video-conferencing on Friday.

These initiatives are the RBI Retail Direct Scheme and the Reserve Bank-Integrated Ombudsman Scheme, stated an official statement.

NEW INITIATIVEs

• RBI Retail Direct Scheme is aimed at enhancing access to govt securities market for retail investors
• Ombudsman Scheme aims to improve the grievance redress mechanism

The RBI Retail Direct Scheme is aimed at enhancing access to government securities market for retail investors. It offers them a new avenue for directly investing in securities issued by the Government of India and the state governments. Investors will be able to easily open and maintain their government securities account online with the RBI, free of cost.

The Reserve Bank-Integrated Ombudsman Scheme aims to further improve the grievance redress mechanism for resolving customer complaints against entities regulated by the RBI.