Wednesday, 03 November 2021 12:35

Protecting Australians from scam texts

By
Minister for Communications Urban Infrastructure Cities and the Arts Paul Fletcher Minister for Communications Urban Infrastructure Cities and the Arts Paul Fletcher

The Government says it has successfully blocked scammers from sending text messages appearing to come from legitimate government sender IDs, including Centrelink, myGov, and the Australian Taxation Office.

Minister for Communications Urban Infrastructure Cities and the Arts Paul Fletcher, welcomed the success of the initiative and said the Morrison Government is committed to reducing phone scams.

The blocking of scam texts follows the success of a pilot program to capture “phishing” texts appearing to originate from government agencies that blocked more than 2,500 scam texts over the past 12 months.

In addition, as a result of the Government’s Reducing Scam Calls Code. more than 214 million scam calls have been blocked since December 2020, the Minister said.

“I am very pleased that so many scam texts appearing to come from legitimate government sender IDs, including Centrelink, myGov and the ATO are being blocked,” Fletcher said.

“The success of this initiative is timely, given the use of MyGov has increased significantly during the COVID-19 pandemic. I have written to NBN Co, Australia Post and the banks strongly encouraging them to apply the same process to text messages they send.”

Minister for Defence Peter Dutton said, that phishing messages were one of the most common ways for cybercriminals to compromise users and the initiative had been successful in preventing such messages from getting through to phones.

“This collaboration between the Australian Cyber Security Centre, Services Australia and Telstra and the telecommunications sector is an excellent example of the Australian Government and industry working together to develop solutions to stop cybercriminals from exploiting Australians en masse,” Dutton said.

“The Australian Cyber Security Centre is continuing to work with the telecommunications sector for an industry-wide solution to increase that protection.”

Minister for Government Services Senator Linda Reynolds CSC, said the success of the pilot is an important milestone upon which the Government could now build.

“One year on from the pilot’s launch, 2,500 SMS scams that would have otherwise circulated in the community have been blocked,” Reynolds said.

“Services Australia is continuing to develop and refine security measures to prevent against scams, which have the potential to cause such enormous harm, particularly to those not overly familiar with technology.

“This is a welcome step as we continue to work with law enforcement agencies and industry to keep Australians safe from harm.”

This first appeared in the subscription newsletter CommsWire on 28 October 2021.


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Chris Coughlan

A versatile technology executive with extensive experience in most disciplines and technologies in the Information and Communications Technologies sector. Roles have encompassed general management, product management, business development, sales management, industry marketing, operations management, research and development, business case development, market research and forecasting, regulatory, strategy management, solution development, major project construction, process design and management, technology and management consulting, and engineering.

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